Nursing Assistant/ Health Unit Coordinator: ICC

North Memorial Health CareMaple Grove, MN
288d$20 - $27

About The Position

The Nursing Assistant and Patient Flow Assistant shares both Nursing Assistant and Patient Flow Assistant job responsibilities. Nursing Assistant: Responsible for assisting the care team by providing supportive, comforting and compassionate care to customers and families. Receives direction and collaborates with the care team to meet identified goals of the customer, shift, care center, and hospital. Regularly communicates with care team related to progress, concerns, questions, or issues that arise. HUC: Provides continuous care support to all individuals involved for each customer by performing reception and clerical activities and maintaining care center workflow for team member, physicians, customers, and families. Participates in the execution of Customer Safety Goals by ensuring Customer privacy and accuracy of customer identification, improving effectiveness of communication among care providers, and responding to customer alarms by alerting appropriate team member. Duties may vary based on assignment of customer care units including but not limited to differences in clinical skilled required of the Nursing Assistant, variations in workflow and customer record management. Actively and consistently demonstrates the mission, vision, values and guiding principles of Maple Grove Hospital.

Requirements

  • High school diploma or equivalent.
  • Successful completion of a Certified Nursing Assistant program from an accredited school or program and successful completion of state of MN administered certification exam for nursing assistants OR Completion of one (1) semester of clinical rotation within an accredited nursing program.
  • 1+ years' nursing assistant experience in a clinic, hospital or nursing home setting preferred.
  • 1+ years' health unit coordinator, scheduling or registration experience in a hospital, clinic, or physician's office preferred.
  • Ability to be anticipatory to the needs of the customer; to take initiative, be self-motivated and a proactive, independent, accountable, dependable performer.
  • Demonstrated ability to positively interact with customers, families, guests, and all levels of team members.
  • Solid PC skills to include MS applications, Internet, electronic medical record, etc.
  • Strong communication skills with demonstrated ability to express ideas and information clearly and concisely.
  • Demonstrated ability to deal with conflict in a positive manner.
  • Ability to maintain quality, safety, and infection control standards.
  • Must be able to read, write and speak effectively in English.
  • Knowledge of nursing theory and practice and primary care principles and practices.
  • Ability to interpret cardiac telemetry rhythms and manage the electronic monitoring system.
  • Basic Life Support (BLS) Certification required within 90 days of hire or transfer.

Responsibilities

  • Assist the care team by providing supportive, comforting and compassionate care to customers and families.
  • Collaborate with the care team to meet identified goals of the customer, shift, care center, and hospital.
  • Communicate regularly with care team regarding progress, concerns, questions, or issues.
  • Perform reception and clerical activities to maintain care center workflow.
  • Participate in the execution of Customer Safety Goals.
  • Ensure customer privacy and accuracy of customer identification.
  • Improve effectiveness of communication among care providers.
  • Respond to customer alarms by alerting appropriate team member.

Benefits

  • Public Student Loan Forgiveness program eligibility.
  • 401k Retirement Match or Pension Plan, based on workgroup eligibility.
  • Generous Paid Time Off (PTO) Plans.
  • Adoption Reimbursement up to $3000 per child.
  • Child Care Discount Program with New Horizon 10% off weekly childcare tuition.
  • Education/Tuition Reimbursement.
  • 24/7 Fitness Center Access for all benefit eligible team members.
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