Nursery Team Leader

BERNS GREENHOUSE & GARDEN CENTER INC•Middletown, OH

31d•Onsite

About The Position

Since 1956, Berns Garden Center and Landscaping has been the heart and soul of delivering exceptional horticulture and landscaping services to our community in Southwest Ohio. With locations in Middletown and Beavercreek, we take pride in cultivating beautiful spaces and fostering meaningful connections with our customers, employees, and community. As we continue to grow, we are looking for a knowledgeable and passionate Nursery Team Lead to lead the daily operation of the nursery sales area at our Middletown location. In this key role, the ideal candidate will oversee the unloading and setting up of plant materials in the retail sales areas, as well as training, mentoring and leading the retail nursery team in all daily tasks.

Requirements

Ethical, dependable, accountable and trustworthy
Extensive knowledge of all trees and shrubs that can be successfully grown in this area
Strong attention to detail
Excellent communication and interpersonal skills
Positive attitude and ability to work as a team
Experience in customer service a must
Willingness to learn, open minded and adaptable
Experience using Microsoft Office, Email and POS systems regularly
Supervisorial and training experience necessary
Experience identifying nursery plant material, diseases, and pests
Ability to talk, see, and hear with or without reasonable accommodation
Ability to frequently lift 50 pounds
Availability to work a flexible schedule, including evenings and weekends

Responsibilities

Lead the retail nursery sales staff in providing exceptional customer service, offering extensive product knowledge and creative ways to use nursery plants in home landscapes
Facilitate and monitor the sale of all Nursery related stock
Help solve tree and shrub related disease and pest problems for customers and offers sound advice on using plant care products
Is responsible for the training of staff members in retail selling techniques, nursery area procedures and product knowledge
Monitor the quality control of both newly delivered plant material and the current material on the sales floor
Plan and direct the physical nursery set-up, ensure proper stocking and marking of all items, and oversee and assist with physical changes required to meet seasonal needs
Monitor and assist with hand-watering or irrigation of container trees and shrubs
Help create new ideas and methods to increase sales in the nursery category
Communicate regularly any necessary information to both management and staff members
Buying of bulk mulch, straw and bagged goods with management supervision
Unload deliveries of Nursery products and plants with a Bobcat and/or forklift and instruct other Nursery staff in the safe use of this equipment
Is responsible for safety, performance and well-being of all employees working in the Nursery
Schedule plantings and deliveries with proper documentation of both
Responsible for moisture control, fertilization and trimming in the Nursery area
Responsible for the maintenance of Garden Center irrigation lines
Maintain positive relationships with staff, outside vendors, customers and management
Assume any other responsibilities that the Nursery Supervisor may assign
Oversee the arrival nursery product and presentation of this product
Participate in pricing determinations. Provide marketing input to initial pricing decisions and recommend adjustments and sales as necessary to move specific merchandise
Communicate often with the advertising function to discuss in-store signage and outside advertisements for the nursery department
Handle customer-oriented problems and disputes in a manner that builds good faith and develops good personal relations
Assist with the loading of bagged goods, hard goods and much into customer’s vehicles when necessary
Ensures the O.C.N.T – Master certification and any other certificates remain current
Attend available seminars, conferences and tours to update personal knowledge base