Nursery Supervisor

BERNS GREENHOUSE & GARDEN CENTER INC•Middletown, OH

54d•Onsite

About The Position

Since 1956, Berns Garden Center and Landscaping has been the heart and soul of delivering exceptional horticulture and landscaping services to our community in Southwest Ohio. With locations in Middletown and Beavercreek, we take pride in cultivating beautiful spaces and fostering meaningful connections with our customers, employees, and community. As we continue to grow, we are looking for a nursery expert to join our team as the Nursery Supervisor at our Middletown location. In this key role, the ideal candidate will be responsible for the complete operation of the Nursery Department, overseeing all aspects of processing plant material, purchasing, plant maintenance and health, pricing, displaying and selling of all woody and perennial nursery stock, as well as training, mentoring and instructing nursery retail personnel in effective selling techniques and daily tasks.

Requirements

Ethical, dependable, accountable and trustworthy
Polite, courteous, patient, and the ability to handle difficult situations with tact
Knowledge of nursery plants, insects and diseases of woody ornamentals
3+ years of experience in a supervisory role and training other employees
Positive attitude and ability to work as a team
Ability to accept constructive feedback and have an open mind
Enjoy working with the public
Effective problem-solving skills
Planning, organization, and strong attention to detail
Flexible and adaptable to changing priorities and tasks
Excellent verbal, non-verbal and written communication
High school diploma or equivalent
Experience with Microsoft Office programs and POS systems
Previous experience in a nursery retail setting
Must be proficient in the safe operation of some power equipment such as a Bobcat and forklift.
Ability to frequently lift 50 pounds

Nice To Haves

Degree or certification in horticulture or a related field is preferred
Herbicide/Pesticide license or certification is preferred
5+ years of experience working in a nursery retail setting is preferred

Responsibilities

Facilitate and monitor the care and sale of nursery related stock for Nursery and Landscape divisions.
Plan and direct the physical nursery set-up ensuring proper stocking and marking of items and supervise physical changes required to meet seasonal needs.
Monitor and maintain daily inventory control and facilitate the care, maintenance and sale of nursery stock for plant material.
Facilitate the reordering and delivery of plants, bagged goods and hard goods for the retail nursery.
Constantly evaluate vendor performance, offerings, and price; developing and maintaining vendor relationships that deliver value to the department categories.
Supervise, develop, and evaluate team members in the nursery department – Plan for annual staffing needs, work with Human Resources to obtain candidates, ensure effective selection of employees, provide training of all team members, and ensure effective utilization and supervision of all employees.
Schedule employee workdays so that all operating hours and areas are efficiently covered with a minimum of overtime wages. Validate time records in payroll system and ensure time records are accurate and timely.
Manage daily care for living inventory, maintaining plant health and quality.
Responsible for the overall performance of the designated product categories.
Help answer customer questions and problems that pertain to tree and shrub diseases and pests in a safe, environmentally concerned manner.
Handle customer-oriented problems and disputes in a manner that builds good faith and develops good personal relations.
Develop goal setting figures and assist nursery staff in achieving each monthly goal.
Assist with the herbicide and pesticide program and train the nursery staff and other staff as necessary.
Manage the maintenance of Garden Center irrigation lines, moisture control, fertilization, and trimming of the Nursery Department.
Coordinate online ordering for both store locations, receive all orders and ensure customer satisfaction.
Operate power equipment such as a Bobcat or forklift to move inventory.
Load customers’ vehicles when necessary.
Keep abreast of new developments within the industry through trade and university periodicals and newsletters.
Maintain membership and interest in trade organizations.
Schedule visits to other garden centers.
Direct the display of products and supervise Christmas tree/Greens sales.
Collaborate with other supervisors on labor projections and communicate staffing needs.
Assist other managers and owners in the operation of the Garden Center.