Nurse Triage (phone triage, orthopedics), casual position

Park Nicollet • Bloomington, MN

83d

About The Position

TRIA is looking to hire RN to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The Nurse Line Triage nurse works independently providing professional appropriate telehealth nursing services to patients and/or family members. This is done utilizing a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation, and evaluation in accordance with the Nurse Practice Act and its recognized professional standards. Park Nicollet and other approved Triage Guidelines and Protocols are used to support assessment and plan of care. Implements Population based standing orders to treat patients when appropriate, based on Park Nicollet Health Services standing orders and policies. Will function as a liaison between physicians, patients, and staff in the delivery of complex telephone care. The individual must be flexible and have strong interpersonal skills. The nurse must be a patient advocate, maintaining the patient’s confidentiality and patient rights. The nurse resolves patient concerns or complaints while maintaining a positive, personalized, and friendly attitude, addressing patient needs in a timely and appropriate manner. Functions as a mentor to other team members and works collaboratively with team members to identify and resolve department and/or guideline issues through established procedures. Supports a team environment which allows clear communication, positive support, and creative thinking.

Requirements

• Graduate from a nursing program resulting in an associate degree, diploma, or baccalaureate degree in nursing.
• One or more years of broad-based nursing experience, preferably in a clinic, hospital, urgent care, or transitional care setting.
• Valid Minnesota Registered Nurse License.
• BLS provider status in accordance with American Heart Association (AHA) guidelines.
• Knowledge of age-related growth and development principles.
• Effective oral and written communication skills.
• Basic computer/keyboarding/mouse skills.
• Proficiency in operating a personal computer, telephone, fax machine, photocopier, printer, and electronic medical record.
• Strong clinical and human relations skills.
• Analytical ability to assess situations and choose effective solutions.
• Ability to handle multiple priorities, ambiguity, frequent change, and stressful situations.

Nice To Haves

• Telephone Triage Experience.
• V skills, EKG skills, Rhythm Strip and Telephone triage skills.

Responsibilities

• Provide professional telehealth nursing services to patients and/or family members.
• Utilize a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation, and evaluation.
• Implement population-based standing orders to treat patients when appropriate.
• Function as a liaison between physicians, patients, and staff in the delivery of complex telephone care.
• Maintain patient confidentiality and patient rights.
• Resolve patient concerns or complaints while maintaining a positive attitude.
• Mentor other team members and work collaboratively to identify and resolve issues.
• Support a team environment with clear communication and positive support.

Benefits

• Medical insurance
• Dental insurance
• Retirement program
• Time away from work
• Insurance options
• Tuition reimbursement
• Employee assistance program
• Onsite clinic

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees