Nurse Navigator

RWJBarnabas Health•New Brunswick, NJ

61d•Onsite

About The Position

The Clinical Nurse Navigator is a registered professional nurse with clinical oncology knowledge who works in multiple departments to provide individualized culturally sensitive assistance to patients, families, and caregivers to help overcome healthcare system barriers, Using the nursing process provides education and resources to facilitate informed decision-making and timely access to quality health and psychosocial care throughout all phases of the care continuum

Requirements

BSN required
Two to three years of nursing experience required,
Licenses by the NJ State Board of Nursing as a Registered Nurse BLS provider required
Navigation certification required within three years of employment

Nice To Haves

One year of customer service experience in a healthcare setting preferred

Responsibilities

Proactively assist patients and families in accessing cancer care by guiding them through health-system complexities,
Identify barriers, financial, logistical, cultural, or language-based and collaborate on culturally sensitive strategies to overcome them
Provide the patient, and caregiver with appropriate resources financial aid, transportation, psychosocial supports tailored to patients' literacy levels, cultural background, and language
Conduct timely follow up with patients to assess non-clinical obstacles, e,
g, financial, social, family, and facilitate referrals to appropriate support services, reinforcing adherence to agreed care plans
Engage actively with the multidisciplinary oncology team to ensure coordinated delivery of treatment and supportive care plans, advocating for timely follow up and continuity across settings
Educate patients, caregivers, and clinical staff about the critical role of adherence to treatment schedules, guidelines, follow up visits, and culturally influenced health beliefs,
Promote shared decision-making and reinforce understanding of care pathways,
Demonstrate outstanding communication, organizational, interpersonal skills, plus confidence in independent problem-solving essential for navigating complex oncology care
Show integrity, honesty, compassion, and cultural humility even during challenging or sensitive exchanges,
Maintain respect, privacy, and cultural competence always
Serve as a consistent advocate for patients and families, representing their interests to providers, payers, and the healthcare team to ensure equitable care
Oncology Nurse Navigator must possess deep oncology knowledge, awareness of systemic barriers, e,
g, insurance, social determinants, and familiarity with evidence-based resources
Accurately document assessments, interventions, and outcomes in the patient's medical record,
Utilize standardized tools and protocols to track patient progress and program
Serve as patient and family advocate