About The Position

The Nurse Navigator is the initial point of contact for a patient entering the health system. The Nurse Navigator assures timely scheduling of the first appointment, coordination of care after completion of the first appointment, and will support the patient throughout the care continuum. The role also serves as a liaison between patients, families, caregivers, and the multidisciplinary care team. Furthermore, the Nurse Navigator demonstrates commitment to quality patient care, implements creative and innovative ways to meet the diverse needs of the patients and ensures best practices.

Requirements

  • Bachelor’s Degree
  • Registered Nurse Licensing (RN)
  • Minimum 2-3 years of relevant work experience
  • Ability to maintain effective interpersonal relationships
  • Ability to communicate effectively in both oral and written form
  • Skill in collecting, organizing and analyzing data
  • Proficiency in computer software (i.e. Microsoft Office) and Electronic Medical Record system(s)

Responsibilities

  • Triages new patient appointments to the appropriate provider(s) and assures timely scheduling of initial appointments.
  • Reviews outside medical records for appropriate scheduling.
  • Assess barriers to care and refers to support services, local, and national organizations when needed.
  • Educates on the treatment plan for patients based on diagnosis.
  • Supports patients throughout the care continuum.
  • Counsels individuals and patients on positive health practices.
  • Collaborates with a multidisciplinary team of experts to outline best treatment for patients.
  • Performs holistic evaluation of specialty population, making use of enhanced proven techniques and procedures to achieve better results.
  • Implements the improvement of patient care, and healthcare policies and resources.
  • Mentors other healthcare professionals by functioning as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orienteers.
  • Maintains professional knowledge by affiliating with professional and technical organizations, and participating in applicable continuing education programs, conferences, seminars, and workshops.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

Benefits

  • medical
  • dental
  • tuition remission
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