Nurse Navigator

Bayview Physicians Group•Chesapeake, VA

About The Position

Bayview Physicians Group is a fast-growing, multi-specialty outpatient medical practice dedicated to improving the health and well-being of our community. We believe exceptional care starts with strong provider–patient relationships—and that coordinated, compassionate support makes all the difference. We are seeking a Nurse Navigator who is passionate about patient advocacy, care coordination, and improving outcomes for individuals with chronic and complex health needs. If you thrive in a role that blends clinical expertise with meaningful patient interaction, this is an opportunity to make a real, lasting impact. About the Role The Nurse Navigator is a key member of our care coordination team, supporting moderate- to high-risk patients as they navigate the healthcare system. This role focuses on identifying barriers to care, promoting treatment adherence, and empowering patients to actively participate in their health journey. Working closely with physicians, clinical teams, patients, and community partners, the Nurse Navigator ensures patients receive the right care, at the right time, in the right setting. This position is ideal for a nurse who enjoys problem-solving, patient education, and collaboration in a moderately paced, complex care environment.

Requirements

Licensed Registered Nurse (RN) or Licensed Practical Nurse (LPN)
Minimum of 3 years of experience in an outpatient healthcare setting
Strong knowledge of chronic disease management and patient education principles
Excellent communication, organizational, and problem-solving skills
Proficiency with electronic medical records and basic computer applications
Thorough understanding of HIPAA and commitment to patient confidentiality
Ability to work independently while collaborating effectively within a multidisciplinary team

Responsibilities

Coordinate care for moderate- to high-risk patients, including scheduling appointments, managing referrals, and addressing barriers such as transportation or medication access
Serve as a trusted liaison between patients, primary care providers, specialists, and support services
Support care plan development and implementation, ensuring patient understanding through techniques such as teach-back
Review medical records, clinical documentation, and insurance data to assess patient needs and develop individualized navigation plans
Conduct post-visit and post-discharge outreach to reinforce care plans and support follow-through
Educate patients on chronic disease management, navigating the healthcare system, and preparing for appointments
Connect patients with appropriate community resources and support services
Document all patient interactions, care coordination activities, and outcomes accurately in the EMR
Collaborate with fellow nurse navigators and clinical staff to deliver seamless, patient-centered care
Participate in quality improvement initiatives and staff education related to patient-centered and chronic care models
Complete additional duties or special projects as assigned