Nurse Navigator, Pediatrics Care Center, Full-Time, Days

The University of Chicago Medicine•Chicago, IL

11d•Onsite

About The Position

Join a world-class academic healthcare system, UChicago Medicine, as a CCHA Nurse Navigator in the Pediatric Department. Under the direction of a faculty sponsor and in collaboration with Chicagoland Children’s Health Alliance (CCHA) Leadership, coordinates the care of patients through the disease process across the CCHA network. Acts as a clinical liaison for patients, across medical services, clinical departments, and facilities.

Requirements

Registered Nurse with a current Illinois license.
Minimum of two years in care coordination, nurse navigation, or case management role.
Must have general computer skills and be adaptable to changing working situations and work assignments.
Must be eligible to work with Advocate, Northshore and UCM health information systems.

Nice To Haves

Oncology Certified Nurse preferred.
Oncology Nursing Society Chemotherapy Provider preferred.
Pediatric GI experience preferred.

Responsibilities

Acts as liaison for pediatric oncology patients across the CCHA network.
Serves as a clinical partner to facilitate a seamless patient experience across the CCHA network.
Coordinates appointment with program providers (see “Specific Departmental Requirements” below).
Oversees the scheduling of new patient’s initial appointment with the appropriate provider across CCHA
Develops and/or coordinates development of system education materials, clinical pathways, and quality studies.
Escalates or directs barriers to access for patients across the CCHA Network
Coordinate with care teams to ensure patient appointments are within 7 days.
Serves as call center contact and escalation point for intake coordinators
Coordinates appointments and facilitates follow testing
Performs other duties assigned.