Nurse Navigator, Structural Heart Program- 40hr Days

Beth Israel Lahey Health • Burlington, VT

2d

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Lahey's structural heart program is at the forefront of minimally invasive and advanced cardiac therapies, providing comprehensive care for patients with complex structural heart conditions. We're seeking a compassionate, detail-oriented Nurse Navigator to join our team and guide patients through their structural journey. Under the general supervision of the Administrative Director in Collaboration with the Associate Chief of ambulatory nursing practice the Nurse Navigator practices within the Lahey Clinic Professional Practice Model, MA Nurse Practice Act, ANA Standards of Practice and Code of Ethics and demonstrates Lahey Clinic’s core values that reflect it’s Mission. The nurse-patient/family relationship, continuity of care and accountability are central to the delivery of individualized high quality patient care. Works in collaboration with the physician(s), other healthcare provider(s) and other ambulatory support staff within the department and with other disciplines to plan and coordinate the delivery of patient care. A Nurse Navigator demonstrates the knowledge and skills necessary to provide expected standards of care based on physical, psychosocial, cultural, educational, spiritual, safety and age-appropriate considerations of patients. The Nurse Navigator, in accordance with the Nurse Practice Act of Massachusetts Rules & Regulations- 244 CMR 3.0, shall bear full and ultimate responsibility for the quality of nursing care he/she provides to individuals and groups. Included in such responsibility are health maintenance, teaching, counseling, collaborative planning and restoration of optimal functioning and comfort or for the dignified death of those they serve. The Nurse Navigator assumes the responsibility for the plan of care and has the authority to make decisions and is held accountable for decisions specific to assessment, planning, implementation and evaluation of the plan. The registered nurse facilitates the coordination of care across the continuum and demonstrates safe practice within the domains of: • Clinical judgment and decision making • Professional Relationships • Clinical leadership • Clinical scholarship A responsibility and function of the Nurse Navigator includes Delegation & Supervision in accordance with the Nurse Practice Act of Massachusetts Rules & Regulations- 244 CMR 3.0 Registered Nurse and Licensed Practical Nurse: Board of Registration in Nursing and the ANA Principles of Delegation. The delegating registered nurse at Lahey Clinic bears the full and ultimate responsibility that includes but is not limited to: • Making an appropriate assignment • Properly and adequately teaching, directing and supervising the delegate • The outcome of the delegation The Nurse Navigator maintains a current level of knowledge and skill with technical procedures as defined by nursing specialty organization, complies with all regulations and standards of regulatory and accrediting bodies, and is currently licensed in the state of Massachusetts as a registered nurse. The Nurse Navigator will establish contact with newly diagnosed cancer patients and/or family member, or caregiver to guide them through the disease specific care system. The Nurse Navigator will understand the clinical pathways established by the disease specific systems and will direct the patients to health care services within the organization for timely treatment and survivorship. The Nurse Navigator will actively identify and address barriers to care that might keep the patient from receiving timely and appropriate treatment for their cancer diagnosis. The Nurse Navigator will connect patients with resources, health care and support services in their communities and assist the patient and disease specific physicians in the transition from active treatment to survivorship. In addition the Nurse Navigator will maintain records of all patient related activities. The Nurse Navigator will work in cooperation with the disease specific clinical team to develop clinical pathways for appropriate care. The Nurse Navigator will act as the contact clinical person in resolving all patient related concerns. The Nurse Navigator ensures all medical information has been received by referring physicians, is responsible for reviewing all medical information prior to patient visit, and discusses with disease specific physician prior to patient visit. The Nurse Navigator maintains contact with referring physicians to ensure all are up to date on the patient plan of care. The Nurse Navigator in collaboration with the research department will develop outcomes measurement tools. The Nurse Navigator assists in identifying any open trial for patient eligibility.

Requirements

• Graduate of a state approved and/or accredited School of Nursing
• Current license to practice professional nursing from the Massachusetts Board of Registration
• BLS certification
• Minimum of 3–5 years of cardiac nursing experience, preferably in one or more of the following: Cardiology or cardiovascular units, Cardiac ICU, Interventional Cardiology, Cardiothoracic surgery

Responsibilities

• Serve as the primary point of contact for patients undergoing evaluation and treatment for structural heart disease, with a focus on TAVR and related interventions
• Coordinate multidisciplinary care across interventional cardiology, cardiothoracic surgery, imaging, and ancillary services
• Establish early contact with newly referred patients and provide ongoing education, support, and care navigation for patients and caregivers
• Facilitate timely scheduling of consultations, diagnostic testing, and procedures in accordance with structural heart clinical pathways
• Review all incoming medical records, imaging, and diagnostic data for completeness prior to patient visits; communicate findings with providers
• Collaborate with physicians to develop individualized care plans and ensure readiness for intervention
• Maintain consistent communication with referring providers regarding patient status and plan of care
• Identify and address barriers to care (e.g., financial, logistical, psychosocial) to ensure timely treatment
• Connect patients with internal resources and community-based support services
• Support care transitions across the continuum, including pre-procedure optimization, inpatient care, and post-procedure follow-up
• Maintain accurate and timely documentation of all patient interactions and coordination activities
• Act as a clinical liaison to resolve patient and family concerns, ensuring a high-quality patient experience
• Collaborate with the structural heart team to develop and refine clinical pathways and program workflows
• Partner with quality and research teams to support outcomes tracking, registry participation, and performance improvement initiatives
• Assist in identifying patients eligible for clinical trials and facilitate appropriate referrals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed