Nurse Navigator Stroke Emergency Department FT Days Orlando

Adventist Health • Orlando, FL

96d

About The Position

The Stroke Nurse Navigator coordinates all services required to provide multidisciplinary, quality assured, appropriate case selection and cost-effective care to stroke patients. The Stroke Nurse Navigator serves as a resource for patients, physicians and others serving in the role of educator, quality improvement and consultant to patients referred. Makes initial contact with the patient/family to establish a professional relationship and understanding of the diagnosis, treatment and follow-up regimen. The nurse assesses the patient’s status and works with physicians to determine appropriate plan for patient and assess appropriateness per regulatory and vendor guidelines. Develops, manages and redesigns, as needed, the process for scheduling a procedure through discharge for patients in the Neuroscience Institute Stroke Program. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Requirements

• Effective verbal and written communication skills
• Ability to read, write and explain moderately complex information to hospital staff with a great deal of attention to detail
• Ability to communicate effectively in a supportive manner to patients, family, staff and physicians
• Ability to explain information to patients and families in a way the patient understands
• Ability to observe assess, guide and evaluate others
• Ability to communicate timely and in an open and honest manner
• Ability to collect data, interpret findings, set priorities and carry out established plans
• Flexibility in prioritization; ability to multitask; critical thinking/problem-solving skills
• Self-motivated with ability to work independently and in a group setting
• Strong organizational skills
• Bachelor’s degree in Nursing or other healthcare related field (Required)
• Three years Critical care and/or Emergency care setting (Required)
• Current valid State of Florida license as a registered nurse (Required)
• Current valid BLS and ACLS certification (Required)

Responsibilities

• Develops, plans and implements evidenced-based measures that increases the quality of care for the stroke spectrum of patient care and ensures compliance with all regulatory guidelines.
• Supports and assists with data collection for process and quality improvement while understanding the department performance trends and established standards.
• Keeps Manager and Director informed and seeks assistance and direction from appropriate individuals when confronted with unfamiliar procedures and techniques before implementing them to ensure delivery of safe and effective patient care.
• Coordinates patient education and care serves as an ongoing resource for patients and families during their diagnosis and treatment period.
• Communicates information regarding patient status and needs; collaborates with other providers regarding how to best meet needs and sequence care.
• Assesses patients’ learning style and health literacy in order to provide education on the appropriate patient level.
• Navigates a diagnosed patient from the diagnostic phase through the treatment phase, ensuring appropriate/timely medical/supportive services.
• Provides telephone and face-to-face consultation with patients to answer pertinent questions throughout their hospital experience.
• Communicates with patient and family after discharge to clarify any outstanding concerns to ensure patient understands follow-up and completes a functional assessment.
• Communicates and collaborates with multidisciplinary team to ensure high-quality patient care.
• Participates in community education as needed.
• Maintains a professional relationship with all customers and completes assigned work comprehensively and in a timely manner.

Benefits

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees