Nurse Manager (Ex) - 3300

Concentra Inc•Seattle, WA

10d•Onsite

About The Position

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Lead Registered Nurse (RN) is responsible for promoting the delivery of client-specific patient care within onsite health care facilities through training and support of fellow onsite teams. This role involves coordinating clinical operations / protocols / compliance, providing guidance and support to the clinical teams, and collaborating with Concentra and client leadership teams to develop and implement process improvements and consistency. This role may also be for a dedicated onsite client with multiple locations.

Requirements

Bachelor’s degree in nursing from an accredited college or university or Graduate of an accredited registered nursing program
Current Nursing registration/license in the state in which employed
At least one year of occupational health nursing experience.
At least one year of demonstrated experience in nursing leadership.
At least one year of experience in nurse triage of acute injuries or medical conditions (e.g. urgent care, ER or primary care).
Experience with IM injections, phlebotomy, basic wound care, and EKGs.
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated knowledge of occupational medicine requirements (state specific)
Demonstrated working knowledge of clinical operations
Demonstrated ability to train medical assistants under the direction of the Center Medical Director
Demonstrated excellent communication skills
Demonstrated willingness to participate in Continuing Medical Education

Nice To Haves

Experience with audiograms, pulmonary function testing, and drug screens preferred but not required.

Responsibilities

Serve as a resource for onsite nurses across the country to ensure best practices are established and followed at each site
Participates in supplemental onboarding and training of both Concentra and client systems and protocols
Identifies additional training opportunities for onsite colleagues
Site-specific monitoring of client-specific reporting metrics and ensuring local Concentra leaders have visibility into surveillance and other compliance metrics
Screen final onsite staff candidates (new, replacement) to ensure compatibility with and understanding of Client's program requirements
Serve as a resource for Concentra management to help create new solutions and identify enhanced programming needs; supports deployment of new solutions/programs for Client sites
Demonstrates proficiency with computer systems, including EMRs and MS Office programs (Outlook, Calendar, Word, Excel, PowerPoint)
Occasional travel, as required, for specific training needs, site meetings, and local staff support
Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values.
Dedicated to exceeding customer and patient expectations.
Ensures accuracy when completing tasks such as patient triage, vital signs, vision screening, audiograms, pulmonary function tests, drug screens, first aid, bandaging, IM injections, phlebotomy, EKGs, and performing quality assurance checks.
Ensures accurate, concise, timely and complete documentation of patient care, test results and other paperwork.
Provides an excellent, compassionate and warm patient experience regardless of patient volume.
Ability to manage time, prioritize and multi-task in a busy environment.
Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when necessary.
Ability to consistently deliver quality care in a busy clinical environment.
Identifies colleague support needs and takes action to ensure an excellent clinical outcome and patient experience.
Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care.
Effectively and professionally communicates with all patients, clients, supervisors and peers while incorporating Orange Book values.
Demonstrates emotional intelligence in personal interactions and written communications.
Receives and understands feedback on needed clinic performance improvement and leads efforts to act on it.
Committed to personal excellence and understands how daily work contributes to center operation as a whole.
Holds self and others accountable. Is willing and able to assist others in order to achieve results.