Nurse Manager – Postpartum & PCTs

CHS Career Site•Fort Wayne, IN

About The Position

The Manager, Women's Services oversees the daily operations of the Women's Services department, ensuring the delivery of high-quality, patient-centered care. This role provides leadership in nursing practice, staff development, financial management, and quality improvement. The Manager collaborates with interdisciplinary teams to promote patient satisfaction, employee engagement, and operational efficiency, aligning departmental performance with organizational goals.

Requirements

Bachelor's Degree in relevant field required or
Four (4) plus years of direct experience in lieu of a Bachelor's degree required
2-4 years of experience in closely related field with Bachelor's degree required
RN - Registered Nurse - State Licensure and/or Compact State Licensure required
BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
Health Services\ACLS issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
NRP - Neonatal Resuscitation issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required or
NALS - Neonatal Advanced Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
Problem-solving and critical thinking skills.
In depth knowledge of industry best practices and regulatory compliance (if applicable).
Strong organizational and time management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Nice To Haves

Master's Degree preferred
2-4 years of previous leadership experience preferred

Responsibilities

Supervises, coordinates, and evaluates nursing care delivered within Women’s Services, ensuring compliance with established clinical standards and organizational policies.
Utilizes evidence-based practices and performance improvement methodologies to guide clinical decision-making and improve patient outcomes.
Engages employees in identifying and implementing risk mitigation and quality improvement strategies, resulting in measurable enhancements to safety and care delivery.
Analyzes data to identify trends, develop actionable plans, and implement improvements that enhance department performance and patient satisfaction.
Leads the rollout of tactical action plans, individual goals, and accountability measures to achieve departmental and organizational objectives.
Collaborates with other departments and stakeholders to resolve operational issues, participate in program planning, and ensure seamless communication across teams.
Manages daily operations, including resource allocation, scheduling, and budgeting, to achieve targeted growth and financial objectives.
Conducts patient case reviews, resolves patient concerns, and ensures the delivery of safe, compassionate, and patient-centered care.
Develops, reviews, and updates departmental policies, procedures, and practice standards to ensure compliance with regulatory requirements and best practices.
Mentors and develops staff through training, education, and professional development opportunities to build a high-performing team.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Provides leadership, mentorship and professional development opportunities for departmental staff.
Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
Monitors expenditures, ensuring cost-effective delivery of services.
Evaluates and implements new technologies to enhance operational efficiency.
Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
Participates in audits, inspections and accreditation processes as applicable.
Follows established quality control practices to ensure accuracy, consistency and safety.
Works closely with leadership teams to coordinate and improve service delivery.
Stays up-to-date with industry advancements, new technologies, and regulatory changes.
May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.