Nurse Manager - Patient Care Team Coordinator (Primary Care)

Department of Veterans Affairs • New York, NY

43d • Onsite

About The Position

The New York Harbor VA Medical Center is looking for one Registered Nurse - Nurse Manage Patient Care Team Coordinator (PCTC) for Primary Care. The Patient Care Team Coordinator is accountable for the clinical management, supervision, and evaluation of care delivered by RNs, LPNs, MSAs and HTs in BK PACT/Specialty/Dermatology/ Staten Island I PACT/Primary Care clinics. Nurse Manager (NM) is the designated first-line supervisory authority and is responsible and accountable for the 24/7 operation of their assigned units and provides coverage for other NMs as needed. The NM is responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They influence care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence based cutting-edge programs/processes.

Requirements

• 1 full and unrestricted license from any US State or territory

Nice To Haves

• Masters Degree in Nursing
• 2-3 years of nursing leadership experience in primary care clinical setting

Responsibilities

• Designated first-line supervisory authority and is responsible and accountable for the 24/7 operation of their assigned units and provides coverage for other nurse mangers as needed.
• The nurse manager is responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance.
• Function as a role model, educator, practitioner, and supervisor providing leadership to the team.
• Influence care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence based cutting-edge programs/processes.
• Engages in professional organizations to enhance leadership and career growth.
• Adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels.
• Equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes.
• Cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
• Contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care.
• Ensures compliance with accreditation and regulatory standards.
• Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution.
• Promote an inclusive workplace valuing diversity to achieve the organizations vision and mission.
• Maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).
• Provides peers with informal constructive feedback for improvement.
• Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care.
• Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.
• Contributes professional nursing perspective in discussions with the interdisciplinary team.
• Partners with others to effect change and produce optimal outcomes.
• Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations.
• Responsible for the documented outcomes at the program or service level.
• Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility.
• This position may require additional duties as assigned.

Benefits

• VA offers a comprehensive total rewards package.
• Pay: Competitive salary, regular salary increases, potential for performance awards
• Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administration of Human Resource Programs
• Number of Employees: 5,001-10,000 employees