Nurse Manager I, Hospital

Kaiser Permanente • Clackamas, OR

66d

About The Position

In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in several locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.

Requirements

• Minimum three (3) years of experience in patient care delivery.
• Bachelors degree in Nursing (BSN) AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field.
• Minimum two (2) years of experience in a leadership role with or without direct reports.
• Registered Nurse License (Oregon) required at hire.
• Basic Life Support required at hire.

Nice To Haves

• Knowledge of Patient Safety.
• Knowledge of Nursing Principles.
• Knowledge of Emergency Preparedness.
• Knowledge of Evidence-Based Medicine Principles.
• Understanding of Confidentiality.
• Ability to Maintain Files and Records.
• Experience in Employee Training.
• Skills in Stakeholder Management.
• Familiarity with Legal And Regulatory Requirements.
• Proficiency in Microsoft Office.

Responsibilities

• Provides developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
• Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends.
• Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
• Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed.
• Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress.
• Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources.
• Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.
• Manages hospital administrative functions to support patient care by driving implementation of action items and supporting compliance with timelines and financial commitments.
• Reviews ad hoc reporting to meet specific client needs related to workflow and performance targets.
• Oversees data collection, reviewing data, and translating reports into short-term operational initiatives.
• Manages cross-functional activities including workplace and patient safety, human resources, labor relations, training and development, and quality/risk management issues.
• Leads survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards.
• Develops procedures for preparing audit documentation, information, and reports.
• Assists in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader.
• Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Utilizes data and analysis to ensure strategic alignment while developing and implementing plans.
• Proactively monitors daily operational activities involving direct and/or indirect patient care management.
• Monitors resources in hospital areas to ensure appropriate assignment and utilization.
• Manages multidisciplinary hospital team(s) and holds team(s) accountable for performance.
• Implements emergency preparedness programs; ensures others are up-to-date with the teams emergency preparedness plan.
• Leads project teams and/or initiatives, and monitors implementation and delivery on objectives.
• Manages the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Manages improvements to operations and technology processes by overseeing the development of goals and priorities.
• Applies a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes.
• Contributes to the development of and implementing strategic plans with the goal of achieving integrated services across the continuum of care.
• Ensures performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives.
• Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Monitors and guides the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff.
• Holds staff and direct reports accountable for maintaining compliance with legal and regulatory requirements.
• Implements and supports the design of systems, processes, and methods to evaluate and improve patient care.

What This Job Offers

• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree