The Ohio State University-posted 2 months ago
Full-time • Manager

The Ohio State University Comprehensive Cancer Center – James Cancer Hospital’s mission is focused on integrating quality patient care, education, teaching, and research. The Nurse Manager-Continuing Care is a visible leader for the areas of continuing care including James Clinical Call Center Triage RN, post-acute care (PAC), remote monitoring, and home-based care. The Nurse Manager-Continuing Care will have direct oversight over the RNs and staff in these areas to ensure execution of programs, projects, related facilities, information technology, and compliance to ensure appropriate care delivery process while cultivating collaboration, enthusiasm, and mutual respect. The Nurse Manager-Continuing Care has 24-hour responsibility for the planning, organization, implementation and evaluation of the James Clinical Call Center Triage RN (24/7), PAC, remote monitoring, and home-based care. The Nurse Manager-Continuing Care is key in operationalizing the Cancer Program’s mission, values and goals and creates an environment that supports the nursing professional practice model. The Nurse Manager-Continuing Care is responsible for managing, guiding, coaching, and evaluating the work performance of the continuing care staff including the James Clinical Call Center Triage RN, PAC, remote monitoring, and home-based care teams. The Nurse Manager-Continuing Care is responsible for executing the continuing care programs within the Outpatient Care Management department and collaborating with other areas in the Integrated Care Management department as well as other areas within the James and the Health System. The Manager-Continuing Care will assist in the development of innovative care management models and approaches in the outpatient setting in alignment with the organization’s value-based care and population health strategies.

  • Oversee the RNs and staff in continuing care areas including Clinical Call Center Triage RN, PAC, remote monitoring, and home-based care.
  • Ensure execution of programs, projects, related facilities, information technology, and compliance.
  • Plan, organize, implement, and evaluate the James Clinical Call Center Triage RN (24/7), PAC, remote monitoring, and home-based care.
  • Manage, guide, coach, and evaluate the work performance of continuing care staff.
  • Execute continuing care programs within the Outpatient Care Management department.
  • Collaborate with other areas in the Integrated Care Management department and within the James and the Health System.
  • Assist in the development of innovative care management models and approaches.
  • Bachelor’s degree in nursing required.
  • Master’s Degree in a related field of study required.
  • 5+ years acute care hospital and/or post-acute care experience preferred.
  • Care coordination, RN triage, utilization, case/disease management experience preferred.
  • Data analytics and reporting experience preferred.
  • Experience in Value Based Care models, managed care, customer service, and provider relations preferred.
  • Proficiency with Microsoft Office applications, specifically Excel and PowerPoint required.
  • Ability to build and foster relationships inside and outside the organization.
  • Significant understanding of the care continuum and health care provider organizations.
  • Experience in project management.
  • Solid time management/problem solving skills.
  • Strong verbal and written communication, organizational and human relations skills.
  • Comprehensive benefits packages including medical, dental and vision insurance.
  • Tuition assistance for employees and their dependents.
  • State or alternative retirement options with competitive employer contributions.
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