Nurse Intake Specialist
About The Position
Morgan & Morgan is seeking a Full‑Time Registered Nurse (RN) who is passionate about the medical field and ready to transition into an impactful, client‑focused role within the legal industry. This is a fully on‑site position based in either Longwood, FL or Las Vegas, NV, working from our Case Control Center. Our clients often reach out during some of the most difficult moments of their lives. As a Nurse Intake Specialist, you will serve as their first point of contact—offering empathy, professionalism, and clarity while evaluating potential medical malpractice and nursing home claims. This role is ideal for nurses who value their clinical expertise but are seeking a more stable, phone‑based environment without the physical demands of bedside care. Successful candidates will embody the Case Control Center’s core values of PURPOSE: Passion, Unity, Respect, Persistence, Opportunity, Success, and Excellence.
Requirements
- Active Registered Nurse (RN) license required.
- Strong verbal and written communication skills.
- Exceptional listening, critical thinking, and problem‑solving abilities.
- Comfort working on the phone for extended periods.
- Strong computer and data entry skills.
- Highly organized with the ability to multitask and learn quickly.
- Able to work independently in a fast‑paced environment.
- Professional demeanor with a calm, empathetic, and client‑focused approach.
- Reliable, punctual, and dependable.
Nice To Haves
- Bilingual skills are a plus!
Responsibilities
- Conduct detailed intake calls with prospective clients.
- Vet and assess medical malpractice and nursing home claims.
- Gather and document medical and factual information with accuracy.
- Support key aspects of the legal intake process.
- Handle client questions and concerns with empathy and professionalism.
- Enter and maintain detailed client information in internal systems.
- Maintain confidentiality and exercise sound judgment in all interactions.
Benefits
- For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
