Nurse Director, Hospital - Perioperative Services

Kaiser Permanente • San Rafael, CA

100d

About The Position

In addition to the responsibilities below, this position is also responsible for establishing best practice models; performing strategic planning and designing patient care delivery systems and practice standards in several locations; leading the investigation of patient/family/member concerns regarding patient care and services; partnering with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; managing resource needs in clinical areas to ensure appropriate assignment and utilization; evaluating the use and maintenance of equipment, supplies and medications; assuming accountability for patient and employee safety; maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.

Requirements

• Minimum seven (7) years of experience in patient care delivery.
• Bachelor's degree in Nursing (BSN) AND minimum seven (7) years of experience in business operations, clinical health care, or a directly related field.
• Minimum two (2) years of experience managing operational or project budgets.
• Minimum two (2) years of experience in a leadership role with direct reports.
• Registered Nurse License (California) required at hire.
• Basic Life Support required at hire.

Nice To Haves

• Knowledge of Patient Safety.
• Knowledge of Nursing Principles.
• Knowledge of Emergency Preparedness.
• Knowledge of Evidence-Based Medicine Principles.
• Knowledge of Change Management.
• Knowledge of Business Process Improvement.
• Knowledge of Compliance Management.
• Knowledge of Confidentiality.
• Knowledge of Health Care Compliance.
• Knowledge of Maintain Files and Records.
• Knowledge of Financial Acumen.
• Knowledge of Employee Training.
• Knowledge of Conflict Resolution.
• Knowledge of Stakeholder Management.
• Knowledge of Legal And Regulatory Requirements.
• Knowledge of Health Care Quality Standards.
• Knowledge of Workforce Planning.
• Proficiency in Microsoft Office.
• Proficiency in Information Systems.

Responsibilities

• Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others.
• Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement.
• Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs.
• Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams.
• Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives.
• Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
• Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion.
• Translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies.
• Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues.
• Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources.
• Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
• Directs hospital administrative functions to support patient care by approving timelines, considering the development of strategies with stakeholders to identify factors contributing to business value.
• Develops and reviews ad hoc reports and workflows, directing department response and assuming accountability for department performance targets.
• Champions short- and long-term operational initiatives and directing program, services, and/or systems development.
• Aligns cross-functional programs including workplace and patient safety, human resources, labor relations, training and development, and quality/risk management issues with KP's mission and values.
• Directs continuous survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards.
• Reviews prepared audit documentation, information, and reports; oversees the development of budgets for assigned areas and ensures overall financial performance meets expectations.
• Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Partners with physicians and other clinical leaders to align key care delivery initiatives across KP, providing oversight over all workstreams.
• Oversees the development and implementation of long-term plans, policies, and processes for data-gathering and analysis while ensuring guideline and regulation alignment.
• Drives cross-functional patient management solutions with internal and external leaders; aligns resources in hospital areas to ensure appropriate assignment and utilization.
• Directs multidisciplinary hospital team(s) and holds team(s) accountable for performance.
• Collaborates on and oversees the design of emergency preparedness programs; adjusts departments emergency preparedness and recovery plans as needed.
• Provides strategic direction to project teams leading initiatives and ensuring implementation, equitable distribution of resources, and delivery on objectives.
• Oversees teams responsible for the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Directs improvements to operations and technology processes by driving internal and external strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency.
• Defines standards for clinical teams to identify root causes of escalations, make recommendations, and implement solutions to improve the performance of operations system processes and address quality and safety issues.
• Drives the development of strategic plans with the goal of achieving integrated services across the continuum of care in alignment with enterprise-wide goals.
• Consults with senior and executive management to identify and implement relevant performance metrics to monitor the success of strategic improvement projects.
• Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Develops and implements strategies to support the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff.
• Holds managers accountable for maintaining compliance with legal and regulatory requirements.
• Establishes and monitors outcome objectives including overseeing design and implementation for systems, processes, and methods to evaluate and improve patient care.

What This Job Offers

• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree