Nurse Case Manager, East Coast (EST)

argenx

21h • $136,000 - $187,000 • Remote

About The Position

argenx is a global immunology company dedicated to transforming immunology and delivering medicines that help autoimmune patients. The company is undergoing multi-dimensional expansion to reach more patients through its rich pipeline, led by VYVGART. argenx aims to build a new kind of biotech company that maintains its science-based start-up roots and innovates across all business areas, striving to inspire and grow its company, partnerships, science, and people to deliver more for patients. The Nurse Case Manager (NCM) serves as the single point of contact for patients and their caregivers. Aligned regionally, the NCM is responsible for educating patients, caregivers, and families affected by generalized Myasthenia Gravis (gMG) about the disease, argenx’s products, and support services. The NCM may provide resources to help patients better manage their disease and coordinate their treatment, participating in one-on-one communications with patients and their caregivers.

Requirements

• Current RN License in good standing
• Bachelor’s degree required
• 5+ years of clinical experience in home healthcare, hospital and pharmaceutical or biotech is required
• 2-5+ years of case management
• 2+ years of experience in pharmaceutical/biotech industry is required
• Excellent communicator and problem-solver
• Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
• Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills – with demonstrated effectiveness to work cross-functional and independently
• Demonstrated ability to develop, follow and execute plans in an independent environment
• Demonstrated ability to effectively build positive relationships both internally & externally
• Demonstrated ability to be adaptable to changing work environments and responsibilities
• Must be able to thrive in team environment and willing to contribute at all levels with flexibility and a positive attitude
• Fully competent in MS Office (Word, Excel, PowerPoint)
• Flexibility to work weekends and evenings, as needed
• Travel requirements less than 50% of the time

Nice To Haves

• Reimbursement experience a plus

Responsibilities

• Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx products
• Manage patient cases across regions as coverage and volume requires
• Communicate insurance coverage updates and findings to the patient and/or caregiver
• Review and educate the patients and/or caregivers on financial assistance programs that they may be eligible for
• Coordinate logistical support for patients to receive therapy and manage their disease
• Collaborate with argenx Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to troubleshoot and resolve reimbursement-related issues
• Engage with patients and provider case coordinators to ensure appropriate support is being given on an individualized basis
• Provide patient-focused education to empower patients to advocate on their behalf
• Develop relationships and manage multiple and complex challenges that patient and caregivers are facing
• Ensure compliance with relevant industry laws and argenx’s policies
• Travel as required for patient education to support patient programs
• Participate in and complete required pharmacovigilance training
• Comply with all relevant industry laws and argenx’s policies

Benefits

• short-term and long-term incentive programs
• comprehensive benefits package
• retirement savings plans
• health benefits
• other benefits subject to the terms of the applicable plans and program guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Senior