Nurse Aide II & Clinical Secretary, Emergency Department
About The Position
The Nurse Aide II/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide II/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide II/Clinical Secretary collaborate in the delivery of care. The Nurse Aide II/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org . EOE
Requirements
- Nurse Aide I Required
- Nurse Aide II Required
- High School Diploma or Equivalent Required
Nice To Haves
- 1 Year Healthcare Preferred
Responsibilities
- Provides secretarial support to patients/families and professional staff
- Delivers patient care under the direction of the Registered Nurse
- Supports WakeMed's Patient & Family Centered Care (PFCC) model
- Supports the mission, vision, values, and aspirational goals of the organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
