Number Transfer Specialist
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About The Position
Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. RingSense AI is RingCentral's proprietary AI solution. It's designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions. The Number Transfer Specialist creates and processes regional local service requests (LSR) and toll free porting requests. Coordinates and monitors order progress with Local Exchange Carriers (LEC) and Interexchange Carriers (IXC). Processes orders using Carrier Portals and Internal databases. Coordinates order activities within internal departments, carriers, End-Users, and/or Vendors. Assists RingCentral customers with porting support requests via helpdesk tickets and/or phone calls. Act as porting project manager when requested.
