Nuclear Medicine Clinical Applications Specialist -- Bracco Diagnostics Inc

Bracco Medical Technologies • Princeton, NJ

32d

About The Position

Bracco Diagnostics Inc. is a subsidiary of Bracco Imaging which is part of the overall Bracco Group. The Company specializes in the clinical development, marketing and sales of diagnostic contrast imaging agents. Bracco Diagnostics Inc. primarily markets its products to hospitals throughout the United States. Bracco Diagnostics Inc. is committed to the discovery, development, manufacturing and marketing of imaging agents and solutions aimed at providing a better use and management in terms of diagnostic efficacy, patient safety and cost effectiveness. The role delivers customer support and education for Nuclear Medicine and PET users, ensuring high satisfaction. It also provides comprehensive assistance to prospective and current CardioGen-82 customers, including Cardiac PET presentations, radiation safety guidance, training, and ongoing education. Job purpose This position will provide customer support and education to Nuclear Medicine and PET customers to enhance customer satisfaction and further strengthen our level of service to existing, new, and potential customers.

Requirements

• BS/BA preferred
• Minimum 3 years experience in nuclear cardiology imaging
• Nuclear Medicine certification required through NMTBC and/or ARRT (N).
• Must be a licensed driver without restrictions and able to drive a car.
• Field Sales Credentialing demands various vaccinations and background check requirements. Candidates have to comply with all credentialing obligations, including a 10-panel drug screen, in order to have access to the medical facilities conducting business with Bracco.
• Notwithstanding the foregoing, where permitted by applicable law, all candidates must have received or be willing to receive the COVID-19 vaccine by date of hire.
• Functional and Technical expertise in Nuclear Medicine Imaging
• Teamwork
• Excellent computer skills
• Strong oral and written communication skills
• Accountability
• Ownership
• Adhere to the Bracco’s core values, including: Passion: Connecting People and Networking; Be Yourself Extraordinary: Leading People and Delegation; Courage Continuous Evolution: Insight and Learning Agility; Digital and Technology Orientation Sustainability: Long-Term Value Creation; Accountability

Nice To Haves

• Experience with cardiac PET preferred
• Experience with cardiac PET installations, applications, and/or troubleshooting preferred

Responsibilities

• Provide full support for the prospective and current CardioGen-82 customers to include Cardiac PET introduction presentations, radiation safety, training, and ongoing continuing education.
• Train all customer personnel on the CardioGen-82® generators, infusion system operations, Cardiac PET image acquisition/processing parameters on the different camera/scanner models and appropriate safe handling of radioactive materials (ALARA).
• Provide infusion system installation and ongoing support by completing required infusion system initial testing, monitoring customer use and product interactions and documenting observations for continued product improvements.
• Act as the initial contact for CardioGen-82® troubleshooting problems/issues to new and existing customers. This includes development and implementation of troubleshooting techniques to ensure thorough understanding of the issue which will lead to problem resolution.
• Serve as the primary liaison between Professional Services & customer base on generator or infusion cart problems/issues and complaints.
• Partner with the customers to develop a short and long term strategy to ensure immediate and ongoing success of the CardioGen-82 program.
• Work collaboratively with the Field Nuclear Accounts Managers and Leadership Team at all points of the sales process. Jointly develop a strategy to achieve the yearly sales quota and targets for customer retention.
• Partner with the Nuclear Medicine Marketing team and field sales organization to ensure customer satisfaction and loyalty.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees