NPI Technician

Gooch & Housego

About The Position

ABOUT US G&H is a world leader in optical designing, testing and manufacturing. As experts in the technology of light, G&H works with customers to provide optical systems, assemblies, and components for demanding applications. Headquartered in Ilminster Somerset, UK with primary operations in the USA and Europe, G&H is recognised for the breadth of their acousto-optic, electro-optic, crystal-optic, fibre optic, and precision optic products. G&H is recognised as the preferred source for OEMs in the life sciences, industrial, and aerospace and defence industries, with a history of quality and excellence that dates back over seventy-five years. G&H optical fibre components can be found being used on the moon, the International Space Station as well as the bottom of the world's oceans. At G&H Torquay, we're one of a number of global technology leaders that form the Torbay Hi-Tech Cluster, bringing a concentration of expertise and innovation in photonics and microelectronics to the South Devon region. ROLE As part of Product Engineering, you will support the New Product Introduction (NPI) team and have responsibility for meeting business performance commitments to key stakeholders. You will influence decision making around product development and be accountable for product and process design. Following our development strategy, you will contribute towards expanding our current product offering to meet business growth objectives. In working closely with Operations, Development and Product Engineering you will enhance and develop key technical and communication skills to support all areas of G&H Torquay.

Requirements

Technical certificate BTEC, NVQ, HND
Photonic, electronic and fibre optic specific courses
GCSE, A Level
Solution-oriented, thinking creatively to overcome challenges
Reliable, punctual and accountable in day-to-day work
Willing to learn and receptive to feedback and instruction
Practical and methodical in approach to tasks and problem-solving
Clear and respectful communicator
Adaptable to changing priorities and operational needs
Competence in carrying out routine technical tasks and basic fault-finding
Ability to follow procedures, manuals and safety requirements
Clear communication and accurate record keeping
Basic IT and operational system skills, Excel, Word, PowerPoint
Practical, methodical and team-oriented
Professional and adaptable in a fast-paced environment

Responsibilities

Support Development Engineering through the NPI and engineering change process to deliver robust designs and processes to Manufacturing, with a full understanding of relevant product performance and material implications.
Support the NPI process through the understanding and implementation of our quality management system to maintain compliance with ISO9001 and AS9100.
Support the infeed from development teams to drive corporate strategy of moving up the value chain and delivering new components and assemblies to market.
Ensure all relevant activities completed are fully auditable to site accreditations and work with the quality department to implement any suggested quality improvements.
Support the commercial demands of the business.
Meet deadlines while maintaining clear communication with relevant product engineers.
Support the technical responsibility for RMA and RCA process where appropriate.
Support the completion of ECOs using process by relevant engineering change procedures.
Support the build of alpha and beta prototypes for assigned NPI projects.
Support ongoing production where there is a requirement for technical skills or knowledge when requested through the correct escalation route.
Contribute your technical skills and process knowledge to DFMEAs and PFMEAs.
Documentation of development, test and build activities into procedures or reports as appropriate.
Adherence to all Company policies, management systems and standard operational procedures, including legal responsibilities in relation to Health, Safety, Environmental and Quality
Working positively to develop and foster good working relationships with colleagues and contracted personnel in order to maintain a culture of mutual respect and dignity
Promote and display the G&H values: Customer focus, Passion, Unity, Precision