NPI Quality Technician

Jabil • Florence, KY

3d

About The Position

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. NPI Quality Technician Business Hours: M-F 3p-11:30p Job Summary The NPI Quality Technician plays a key role in ensuring the quality and reliability of new product introductions (NPI) at Jabil. This position supports product launches by executing inspections, supporting validation activities, resolving quality issues, and maintaining compliance with engineering and quality standards. The role partners closely with Engineering, Manufacturing, and Supply Chain to ensure successful product release and continuous improvement throughout the NPI lifecycle.

Requirements

• High school diploma or equivalent required; technical certifications (ASQ CQT, Six Sigma, IPC) preferred.
• 2+ years of experience in quality assurance, manufacturing, or NPI environments.
• Strong understanding of electronics manufacturing, SMT, and mechanical assembly processes.
• Ability to read engineering drawings, specifications, and use inspection equipment.
• Knowledge of quality systems and standards such as ISO 9001, AS9100, or ISO 13485.
• Familiarity with IPC-A-610 and IPC/JEDEC J-STD-033 preferred.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Microsoft Office tools.
• Ability to work independently in a fast-paced, cross-functional environment.

Responsibilities

• Perform incoming, in-process, first article (FAI), and final inspections in accordance with engineering specifications and quality requirements.
• Inspect electronic and mechanical components, including PCBs and PCBAs.
• Support product certification, validation activities (IQ/OQ/PQ), and product release readiness.
• Develop and maintain inspection plans, control plans, and quality documentation.
• Maintain accurate records within Jabil’s quality management system.
• Manage non-conformance documentation, QA holds, and product disposition.
• Investigate defects and non-conforming material using structured root cause methodologies (e.g., 8D, 5 Whys).
• Support corrective and preventive actions (CAPA) and continuous improvement initiatives.
• Analyze quality data and generate reports to support decision-making.
• Partner with Engineering, Manufacturing, and Supply Chain teams to resolve NPI quality issues.
• Provide training and guidance on inspection methods and quality requirements.
• Support audits, risk assessments, and customer complaint investigations related to NPI products.
• Provide timely updates on NPI quality status and escalate risks when needed.
• Recommend improvements to inspection methods, testing processes, and equipment.
• Follow all safety policies and support environmental management system initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED