Nowell Park Front Desk Receptionist

Joliet Park District•Joliet, IL

2d•$15•Onsite

About The Position

Under the direction of the Recreation Superintendent, the Desk Staff Personnel is responsible for providing exceptional customer service, greeting members and guests, program and membership registration, and other general clerical duties.

Requirements

Must be at least 16 years of age
Current CPR certification or ability to gain CPR certification required
General math skills; ability to add, subtract, multiply and divide numbers.
Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
Organized, responsible, and must maintain strong customer service skills.

Nice To Haves

Some high school education preferred

Responsibilities

Provide excellent customer service to all guests and members
Assist customers registering for programs, memberships, activities and events
Process program and membership registrations
Maintain good working knowledge of the Registration Software System and office equipment
Process cash, check, and credit card transactions
Balance cash drawer at end of shift
Answer phone calls and transfer calls appropriately when necessary
Ensure cleanliness and professional appearance of desk areas
Uphold ALL policies of the Joliet Park District and follow the philosophy of the Joliet Park District concerning costumer service as outlined in the employee manual
Must attend staff meetings
Knowledge/Be aware of all activities scheduled in the facility during shift
Work special events as required
Perform all other duties assigned