Nothing Bundt Cakes -BAKERY MANAGER

Nothing Bundt Cakes • Mount Laurel, NJ

121d • $45,000 - $60,000

About The Position

The Nothing Bundt Cakes (NbC) Bakery Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, labor and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest quality cakes, a warm welcoming environment and superior service are consistently provided to our guests. The Bakery Manager exemplifies our core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team's commitment to our guests and the NbC brand. We are willing to train and coach the right individual for our team. While previous experience is preferred, someone who is eager to learn and grow with our company is what we want for this individual.

Requirements

• High school diploma or GED; bachelor's degree preferred.
• 1-3 years of leadership experience managing team, business operations and the guest experience in the retail, hospitality or food service industries a plus.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels, and team schedules and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Nice To Haves

• Previous experience in a bakery or food service environment.
• Strong problem-solving skills.
• Ability to interpret and analyze business and financial data.

Responsibilities

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.
• Engages frequently with team members to gain insight into workload and progress, address any challenges and course-correct as needed.
• Provides continuous coaching and follow up to develop team and manage performance; delivers real-time constructive feedback and addresses performance issues in a timely, effective manner.
• Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage.
• Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
• Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Creates and communicates weekly sales productivity goals, cake production plan, and team schedule and adjusts bakery coverage based on changing business trends.
• Sets inventory par levels based on production demand and sales forecast, monitors stock levels, processes weekly supply orders and conducts weekly/monthly inventories.
• Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and our policies and procedures.
• Manages all controllable expenses, including labor, COGS, maintenance and supplies to maximize profitability.
• Performs administrative functions, including sales, labor and product inventory reporting and basic accounting procedures.
• Responsible for creating all schedules for bakery team members.
• Responsible for approving/denying time off requests.
• Responsible for making sure schedules are appropriate for all business needs and fall within the financial goals.
• Create daily baking and frosting plans.
• Monitor Guest survey results and respond to any guest alerts and follow-up where appropriate.
• Maintain positive survey and overall guest satisfaction scores.
• Responsible for ordering all dry goods, completing Sysco orders, all packaging and merchandise orders.
• Posts job openings, monitors, reviews candidates, schedules and conducts interviews.
• Leads proactive community outreach to increase brand visibility in the market and engage in brand-aligned events while responding appropriately to external requests for NbC contributions.
• Coordinates special event participation with local businesses, schools, and other community organizers.
• Oversees and allocates donation requests.
• Manager will control the fundraising branch of the business; will be responsible for cultivated relationships and partnerships with local groups to drive sales efforts.
• Will manage/execute fundraising efforts in surrounding areas.

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Manufacturing
• Education Level: High school or GED
• Number of Employees: 251-500 employees