NOSC Infrastructure Tier 1 Shift Lead
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About The Position
CACI is seeking a Tier I Shift Lead to oversee operations during a shift for a 24x7x365 Network Operations Security Center. In coordination with the overall Tier I Manager, the Shift Lead will guide a small network operations team responsible for initial triage, classification, troubleshooting, resolution of incidents and completion of service requests for a large enterprise network infrastructure. The Shift Lead will address more complex network issues prior to escalation and report on all operational information concerning the enterprise network infrastructure. The work location for this position is the Nebraska Ave Complex (NAC) in Washington, DC, currently with telework authorized with a signed telework plan agreement. The candidate must live in the National Capital Region (NCR) commuting area (Washington DC, Maryland, Virginia area) and be able to commute to the NAC when required.
