Northwest Community Action Center Program Manager for Weatherization and Utility Assistance

Yakima Valley Farm Workers Clinic • WA

81d • $77,968 - $104,030

About The Position

Join our team as a Northwest Community Action Center Program Manager for Weatherization and Utility Assistance in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families. Visit our website at www.yvfwc.com to learn more about our organization.

Requirements

• Bachelor’s Degree in Social Services, Education, Communications, or Business Administration.
• Four additional years' experience in program management and supervision of program staff in an educational or social services setting may be substituted for the required education.
• Two years’ experience with program management in an educational or social service setting, including one year’s experience managing staff.
• Valid Driver’s License and proof of automobile liability insurance coverage.
• Knowledge of grant application processes.
• Ability to read and interpret federal program regulations and direct service client programs.
• Knowledge of managing productivity requirements.
• Ability to effectively lead and manage a team.
• Strong collaborative team-building skills to create internal teams and external partnerships.
• Effective verbal, written and listening communication skills.
• Proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel.

Nice To Haves

• Master’s Degree in Education or Business Administration preferred.
• Bilingual (English/Spanish) preferred. Where necessary based on program needs, bilingual required.

Responsibilities

• Coaches, mentors and trains direct report staff. Provides continuous performance management and conducts employee performance evaluations.
• Supports staff growth and development. Assesses the educational and experience needs of all levels of staff in collaboration with the individual.
• Participates in the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Builds and maintains a positive, collaborative & inclusive work environment that values a range of perspectives and approaches.
• Creates a culture where information sharing, team-based resolutions, cross-training, and process improvements are encouraged.
• Analyzes corporate objectives and customer needs to provide direction, and clearly aligned goals for the team.
• Communicates regularly with the team, department, and organization, to provide information and input on goals, priorities, projects, and plans.
• Serves as a key member of the program integrated leadership team with responsibility to ensure high quality customer service.
• Collaborates with organization leaders to develop the NCAC programs.
• Establishes and enforces priorities, standards, and operational/support procedures.
• Ensures the implementation and maintenance of standards, policies, procedures, and control techniques.
• Designs, implements, and manages ongoing projects. Develops project plans, defining scope, deliverables, and resources needed.
• Develops an annual fiscal year and capital equipment budget forecast. Manages the budget and reports variances.
• Develops and maintains key performance indicators, critical success factors, and metrics to monitor various programs.
• Participates in local, state, and federal efforts to improve service delivery and program effectiveness.
• Develops and maintains necessary ties and or networks with the prevailing communities for the purpose of promoting the mission of YVFWC.
• Participates in all organizational planning and process improvement activities as required by the Program Director.
• Provides review and analysis of adherence to grant and program requirements, objectives and goals.

Benefits

• $77,968 - $104,030 DOE with the ability to go higher for highly experienced candidates.
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine.
• Profit sharing & 403(b) retirement plan available.
• Generous PTO, 8 paid holidays, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees