Northern Indiana Regional Pool Manager

Organic Valley • La Grange, NC

260d • $73,424 - $97,104

About The Position

The Northern Indiana Regional Pool Manager is an outside role based in the La Grange, Indiana area, with expected travel of up to 25%, including trips to offices in Wisconsin four times a year. This position is part of a national team that manages over 1,400 dairies across 25 states. The role is critical in advancing the Cooperative's mission and strategic direction by enhancing the member-owner experience, providing superior customer service, and managing risks through compliance with dairy pool policies and standards. The position is safety sensitive and requires a strong commitment to the Cooperative's values and mission.

Requirements

• 5 - 7 years of experience within agriculture or related industry.
• Bachelor of Science degree in Dairy Science, Agriculture, or commensurate experience.
• Experience in developing, managing, and maintaining a large volume of farmers/customer base.
• Practical dairy & livestock experience strongly preferred.
• Knowledge of organic production systems and organic certification standards.
• Knowledge of milking equipment function and design.
• Experience with on-farm milk quality troubleshooting.
• Ability to work in teams and independently.
• Excellent written and verbal communication skills.
• Strong presentation and interpersonal skills.
• Proficient in Microsoft Office Suite.

Nice To Haves

• Demonstrates flexibility, open-mindedness, and adaptability in a rapidly changing environment.
• Self-starter with initiative to work under limited supervision.
• Seeks and welcomes feedback and responds to coaching.
• Excellent time management skills and ability to prioritize projects.

Responsibilities

• Foster member-owner engagement, communication, and loyalty by conducting annual farm visits for each member-owner within assigned region.
• Safeguard the business and integrity of the brand by ensuring member-owner compliance with CROPP Cooperative's policies and standards.
• Provide guidance and coaching to member-owners on enhancing farm management practices.
• Promote continuous education and foster a community of knowledge sharing among farmers.
• Plan, execute and facilitate high stakes farmer meetings with CROPP Cooperative executives and farmer leaders.
• Act as a conduit for stewarding business messages and updates to the region.
• Manage risk by ensuring member-owner paperwork compliance and adherence to legal obligations.
• Perform comprehensive on-farm audits.
• Inform member-owners in advance of their IMS survey and advise on compliance actions.
• Lead cross-departmental collaboration to enhance on-farm milk quality.
• Serve as the point of contact for member-owner quality troubleshooting and support.
• Oversee and analyze milk supply production levels and advise member-owners on corrective measures.
• Communicate field intelligence that could impact milk supply.
• Conduct evaluations of prospective farmers and provide recommendations to the Milk Management Team.
• Participate in field days, workshops, and conferences to pursue partnership opportunities.
• Maintain a professional presence that exemplifies the Cooperative's values.

Benefits

• Comprehensive Health Insurance with choice of plans.
• Supplemental insurances including accidental and critical illness insurance.
• 136 hours of time off in the first year, plus 9 paid holidays and one floating holiday.
• 6 Weeks Paid Parental Leave for all gendered partners.
• Company provided vehicle.
• Vision & Dental Insurance with free annual eye exam.
• 401k matching contributions.
• Tuition Reimbursement up to $1,500 per year.
• Life Insurance policy funded by CROPP.
• Short-Term & Long-Term Disability/AD&D Insurance.
• Employee Assistance Program for employees and dependents.
• Free biometric screenings and health coaching.
• Annual $360 Lifestyle Spending Account.
• Flexible Scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree