NORTH - DALLAS, TX

Dolex Dollar Express • Dallas, TX

329d • $11

About The Position

DolFinTech comes from the Merge of two great companies in the industry, Barri Financial Group and DolEx Financial Services. We operate in most of the USA. One of our primary objectives is to become the preferred option for our clients to carry out all their financial services. We want to make life easier for customers in this country and serve them with the warmth that characterizes the Hispanic culture. We want our clients to find in us the place where they can carry out all their transactions conveniently, in Spanish or English. We respect all individuals regardless of ethnicity, nationality, age, gender, educational level, etc. Our purpose is to provide superior quality non-banking financial services to the population in the United States. As a result, our customers have rewarded us with their loyalty, enabling our employees, shareholders, and the communities where we live and work to move forward. We have an extensive product line to include Check Cashing, Money Transfers, Bill Payments, Currency Exchange, Phone Cards, Pre-Paid Visa Debit Cards, International Mobile Recharge, Lottery Tickets, Loans, and Money Orders as well as exploring several other venues. Our stores or locations may offer some or all of these services, depending on the needs of each location. Our Values: Excellence, Integrity, & Growth.

Requirements

• High School Diploma or GED.
• Must speak Spanish fluently and at least basic English communication.
• Ability to use computer's keyboard (letters and numbers) and computer mouse.
• Detail oriented especially when reading, writing, and counting numbers and currency.
• Strong verbal & written communication skills for constant interaction with customers in person or by phone.
• Passion to provide outstanding customer service.
• Ability to analyze customer needs, advise about rates, and make recommendations.
• Ability to gather key information to find solutions for customers.
• Ability to manage large amounts of cash transactions.
• Team player, collaborator, and service oriented.
• Shows accountability and care to avoid errors and to manage the company and customers assets always.

Responsibilities

• Serve as a key representative of the organization to external clients.
• Deliver outstanding customer service through daily interactions with clients.
• Proactively enhance the company acceptance and branding in the market.
• Apply best practices and processes during transactions and services provided.
• Analyze customer needs, advise about rates, and make recommendations.
• Gather key information to find solutions for customers.
• Maintain confidentiality of customer information.
• Manage large amounts of cash transactions.
• Maintain a clean and organized work environment.
• Apply current procedural knowledge for compliance guideline standards.
• Perform other tasks as assigned by management.

Benefits

• $11 USD per hour

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED