North Dallas Spa Manager

Riviera Spa • Dallas, TX

382d • $50,000 - $65,000

About The Position

The Spa Manager at Riviera Spa in North Dallas is responsible for leading a team to deliver exceptional customer service while managing spa operations. This role requires a passion for the spa industry, strong leadership skills, and the ability to drive sales through effective team management. The Spa Manager will create a positive work environment, ensure compliance with health and safety standards, and oversee the scheduling and training of staff.

Requirements

• 4 years of spa management experience (required).
• 2 years of customer service experience (preferred).
• Experience with MINDBODY software is a plus.
• Strong leadership skills and ability to build a team.
• Excellent time management and adaptability to changing environments.

Nice To Haves

• Experience as a spa director or similar role.
• Sales tracking and reporting experience.

Responsibilities

• Maintain a professional attitude and appearance.
• Drive sales leadership in the spa environment.
• Inform staff of job responsibilities and performance expectations.
• Plan and direct spa services and programs.
• Train staff in the use or sale of products and services.
• Assess employee performance and suggest improvements.
• Check spa equipment for proper functioning.
• Coordinate facility schedules for maximum efficiency.
• Develop staff service and retail goals and guide staff in achieving them.
• Manage inventory and order new supplies as needed.
• Monitor operations for compliance with health and safety standards.
• Recruit, interview, and hire new employees.
• Respond to customer inquiries and complaints.
• Schedule staff and supervise scheduling activities.
• Verify staff credentials and qualifications.
• Aid in developing and implementing marketing strategies.
• Ensure facility cleanliness and maintenance.
• Maintain client databases and schedule guest appointments.
• Assist in selling products, services, or memberships.

Benefits

• Health insurance
• Paid time off
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Personal and Laundry Services
• Education Level: No Education Listed