North Central District Ops - Manager District Operations

SMC Corporation of America - US SMC Pneumatics, Inc - CAN • ND

98d

About The Position

The District Operations Manager (DOM) is responsible for overseeing the operational efficiency and effectiveness of all sales branches within a designated geographic territory. Working closely with the District Sales Manager (DSM) who focuses on driving sales revenue and market share, the DOM ensures the seamless execution of corporate strategies, adherence to company policies, and the optimization of resources to drive operational excellence, profitability, and consistent performance across the district. This role focuses on improving underlying processes, managing day-to-day operations, and maintaining the operational infrastructure necessary for achieving organizational goals.

Requirements

• Ability to effectively manage and execute all responsibilities while based within the assigned territory.
• Bachelor's degree in Business, Operations, or a related field, or equivalent experience.
• Minimum of 5 years of progressive experience in operations.
• Minimum of 5 years of management experience.
• Flexible and adaptable approach, with the ability to thrive in a dynamic work environment.
• Strong analytical abilities to aid with problem-solving and leadership decision abilities.
• Demonstrated ability to develop, implement and maintain control over operational and budgetary processes and policies.
• Proficient in CRM systems and core operational applications.

Nice To Haves

• Advanced degree in Business, Operations, or a related field is preferred.
• Familiarity with SMC products, procedures, and sales strategies is preferred.

Responsibilities

• Own full responsibility for the Profit & Loss (P&L) of the district assigned, ensuring profitability goals are met.
• Monitor and enforce cost control measures to ensure optimal profitability across all district operations.
• Manage accounts receivable and assets (inventory, fixed assets) to maximize returns and meet performance goals.
• Ensure operational execution at branches, reducing friction and enabling sales teams to focus on growth.
• Collaborate with District Sales Managers (DSM) to implement and manage budgets aligned with corporate goals.
• Track and report on KPIs for all district roles, providing daily, weekly, and monthly analytics to the DSM.
• Create and distribute performance reports for district and sales leadership, focusing on goals and progress.
• Audit sales office compliance with corporate standards, conducting regular branch reviews.
• Monitor CRM, GPS, and management dashboard activity for sales calls, opportunities, route efficiency, and sales performance.
• Oversee district Application Specialists and provide operational leadership.
• Lead recruiting and hiring efforts within the assigned district.
• Develop and mentor team members for future leadership / advanced roles.
• Foster a culture of accountability and continuous improvement, prioritizing customer experience.
• Support customer relationships by ensuring operational satisfaction.
• Act as company representative for onsite building owners and address any needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree