Normal Store Manager

Sherman's Inc.•Normal, IL

5h•Onsite

About The Position

Forget everything you think you know about retail. Back in '76, while the world was doing its thing, Sharon Sherman was busy building something different – a side hustle selling clocks and gifts with a whole lot of heart. Fast-forward nearly half a century, and Sherman's has blossomed into four locations packed with home appliances, furniture, and mattresses. Sure, we've grown beyond microwaves, but our family values? Rock solid. Show Concern. Have Fun. Be Helpful. Demonstrate Integrity. Show Ambition. Develop Relationships. These aren't just words on a wall; they're the fuel that keeps us going. We're genuinely passionate about our community. We're the neighbors who help you turn houses into homes. And it all started because Sharon dared to be different. We're seeking a Store Manager to lead our Normal, IL store and, more importantly, to lead people. While responsible for the overall health of the store, this role focuses on creating an environment where the team operates effectively, leading to positive results. The most important aspects are creating a desirable workplace and shopping experience, owning the in-store experience to ensure genuine, helpful, and human interactions, setting and maintaining clear standards, and understanding that results matter as much as the process of achieving them.

Requirements

2–3 years of retail management experience, with supervisory experience
Experience leading teams and driving performance
Clear, direct, and honest communication
Comfortable giving and receiving feedback
Adaptable—able to adjust in real time and keep moving forward
Organized and able to prioritize what actually matters
Strong problem-solving and critical thinking
Comfortable with basic technology and communication tools
A genuine focus on developing others
A belief that work should be both high-performing and positive

Responsibilities

Shape how your team shows up by being present, coaching in the moment, celebrating what’s working and addressing what’s not, handling hard conversations with clarity and respect, building people up and challenging them, creating an environment where people feel supported and accountable, and understanding that team growth leads to overall success.
Create an experience people remember by caring about details for how they make people feel, ensuring a welcoming showroom, fostering a team that listens first and advises second, and building trust through follow-through.
Keep the operation grounded by staying aware of inventory, merchandising, and store flow, partnering closely with Operations and Merchandising, and ensuring that behind-the-scenes work supports what happens on the floor.
Build something people want to be part of through high support, high expectations, no egos, inviting and using feedback, adapting when something isn’t working, and creating a team people are proud of.