Nonprofit Placement Coordinator

ReEmployAbility, Inc-posted just now
Full-time • Mid Level
Brandon, FL
101-250 employees
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About Us: We are the nation's largest provider of specialty return-to-work services and transitional employment programs. ReEmployAbility's mission is to connect people to a greater purpose so they can have a better life! Our program offers cost-effective return-to-work solutions that not only help manage rising workers' compensation costs but also make a meaningful difference in the lives of injured workers. Why This Role is Right for You: Are you driven by results and motivated by performance-based rewards? Do you have a passion for delivering top-tier customer service and making connections over the phone? If you thrive in a fast-paced, competitive environment and enjoy seeing your efforts directly impact success, this is the perfect opportunity for you! The T2W Placement Specialist is responsible for matching our clients’ injured workers with appropriate light duty job tasks available at the nonprofit organization, and offering exceptional customer service to our nonprofit partners, injured worker participants, and clients.

  • Champion ReEmployAbility's Transition2Work program to strategically identify the best nonprofit organization to place injured workers in order to continue partnerships and establish new relationships with nonprofit organizations, seeking a win-win-win for our clients, injured workers, and nonprofit partners.
  • Effectively communicate the details of the Transition2Work program to new nonprofit partners and work with our current nonprofit network to ensure the availability of suitable job responsibilities.
  • Review new Transition2Work worker’s compensation and non-occupational disability referrals to locate an appropriate light duty assignment within an injured worker’s provided restrictions.
  • Follow all client directives and jurisdictional requirements to provide a successful light duty volunteer assignment experience for all parties, within current company objectives.
  • Meet a quota of placements per month, with a show rate above company average or 55%; whichever is higher.
  • Develop outreach and retention strategies for nonprofit relationships.
  • Communicate placement barriers to clients to strategize next steps.
  • Work in collaboration with other teams within Service as well as the Sales Department.
  • Escalate issues to the Director of Service Operations, as appropriate.
  • Other duties as assigned.
  • Exceptional communication, organization, time management, and customer service skills
  • Self-motivated and driven
  • Great attention to detail
  • Must be able to multitask, prioritize, and meet deadlines with short notice
  • Accountable and punctual
  • Flexible and adaptable to change
  • Strong computer skills including proficiency in Microsoft Outlook and Word
  • Creative problem solving and critical thinking skills
  • Ability to handle pressure, while maintaining speed and quality of work
  • Build and maintain professional relationships with co-workers and external parties
  • The ability to work and comply with all EEOC rules collaboratively, respectfully and to accepting constructive criticism from management with dignity and respect
  • Successfully pass background check
  • A Bachelor’s Degree is preferred; however, exceptional/relevant experience will be considered.
  • Individuals are required to sit for an extended period of time, stand, walk, talk and hear, use hands and fingers, handle or feel and reach with hands and arms. May also occasionally need to lift or move 0-15 pounds. Specific vision skills for computer usage and written document reading.
  • Positive Company Culture: We’re committed to wellness, both in the workplace and beyond.
  • Work-Life Balance: Enjoy a Monday - Friday schedule—NO WEEKENDS! Plus, paid holidays.
  • Generous Paid Time Off: Including Paid Time Off (PTO) and Floating Holidays
  • Volunteer Time Off: give back to your community with 16 hours of PAID volunteer time!
  • 401(k) with Company Match: We care about planning for your future with a competitive 401k plan- 100% Vested from day 1 of contributing
  • Comprehensive Benefits: Medical, Dental, Vision, Short-Term Disability, Pet Insurance, and more!
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