Responsibilities: · Team Growth – Supporting efforts to expand and strengthen the team. · Workload Support – Assisting in reducing workload by taking on key responsibilities. · Configuration Management – Handling the transition of cell phones from AT&T to Tellus and executing necessary tool-based methods for the transfer. · Technical Assistance – Helping troubleshoot error codes and learning how to resolve issues effectively. · Independent Work with Collaboration – Tasks are largely independent but involve frequent interaction with various team members. · Review various reports and dashboards to identify anomalies in expected processes and investigate any discrepancies. · Work with large file sizes (Excel, Notepad), reprocessing them through multiple tools and workflows to ensure successful completion. · Adapt to changing business needs, with potential for extended responsibilities as required.
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Job Type
Full-time
Career Level
Mid Level