Non-Surgical Clinical Assistant (CMA or AT)

Rothman Orthopaedics•New Britain Township, PA

46d•Onsite

About The Position

Rothman Orthopaedics is seeking a Medical Assistant or an Athletic Trainer to serve as a Non-Surgical Clinical Assistant. This full-time position is based in the Chalfont, PA office and requires travel to Doylestown and Willow Grove offices. The role involves supporting a Sports Medicine Physician and Physician's Assistant with daily administrative and clinical duties, aiming to enhance patient satisfaction and ensure compliance with clinical procedures and scheduling.

Requirements

High school diploma or GED minimum education requirement
Must be a CCMA, CRMA, EMT, or ATC Professional license/certification must be active and valid
Knowledge of medical office procedures and medical terminology
Computer skills including, but not limited to, MS Office Suite
Knowledge of fax logs

Nice To Haves

Experience with EMR system(s) preferred

Responsibilities

Increase patient satisfaction
Ensure compliance with schedule prep
Manage voicemail
Ensure accurate end of day batching
Ensure compliance with time stamping
Ensure compliance with clinical policies and procedures
Manage patient wait times
Ensure timeliness and accuracy with pre certs and authorizations
Greet patients in the waiting room and escort them to the exam room
Direct patients to surgery scheduling and/or front desk for checkout
Maintain order, cleanliness, and inventory in the exam room, and prepare exam room for patients to enter
Clean and autoclave instruments
Provide and scan proper paperwork to the chart for Physician's review
Record vitals as per Physician's request
Prepare injections for the Physician
Pull up x-rays, MRI's, CT's, and various studies pertaining to the patient's exam
Assist patient with clothing when necessary
Dispose of bio hazardous waste and sharps according to OSHA regulation, and replace sharps containers when existing containers are full
Answer telephones in patient areas and provide voicemail coverage for Physician
Request reports for various facilities for Physicians
Empty and restock laundry
Scan appointment tracking to identify when patients are ready to be seen by the Physician and direct Physician in patient appointment order
Review Physician schedules for chart preparation including ensuring operative reports, dictations, and studies are present in the chart
Complete pre-certifications for MRI's and other Physician orders as necessary
Send Visco Injection authorization request to supplement pre-certification representative
Scan information into patient record (including all Physician orders, prescriptions, etc. on the date of service)
Cover other areas in the office when not assigned to a Physician
Cover Provider jellybeans and voicemail as needed/requested
Attend required meetings and participate on committees as requested
Develop and quarterly update physician protocols for: office hours, medication draws, patient education, voice mail/jelly beans and clinical protocols, ensuring it is housed on the RO Intranet
Read and respond to email communications within appropriate time frame
Identify weekly schedule, including schedule changes, published by manager
Handle specimens (including urine, blood and drainage from incisions, aspirated fluids, etc.) and label accordingly
Follow order instructions of provider to ensure specimen is sent to appropriate lab for analyzation