Non-Stock Procurement Buyer

Staples Inc.•Framingham, MA

About The Position

Staples is business to business. You’re what binds us together. Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more. The NSP (Non-Stock Procurement) Team is responsible for over $600 million in dropship and special-order product sourcing, order processing and service for our Contract, and Dotcom Customers. This team excels at building strong customer, sales teams, and vendor relationships and employs creative problem-solving methods to meet or exceed customer expectations.

Requirements

Proficient in Microsoft Office Suite and ability to navigate websites
Strong oral and written communication skills
Ability to work independently with self-motivation
Flexible, detail-oriented with strong organizational and information-gathering skills
Demonstrated ability to exercise sound judgment
Strong Multi-tasking & Time Management skills
Excellent problem-solving skills
Demonstrated negotiation skills
High School Diploma or GED
1+ years’ working experience in customer service or a related field

Nice To Haves

Knowledge of systems: AS400, Commerce Hub, NSP eForm
Customer service experience in a fast-paced direct customer environment
Strong Microsoft Excel a plus
Custom manufacturing/imprinting background a plus

Responsibilities

Sourcing (transactional, program, RFP, large bids) and purchasing in a variety of categories- including some custom manufactured and imprinted items.
Cross functional work to facilitate solutions for special projects, contract renewals, etc.
Negotiate item cost, availability, and logistics- in varying complexity.
Navigate vendor network and exploring innovative new sources to deliver best fit, appropriate solutions including substitute products as applicable.
Pricing solutions to meet margin targets and ensure conversion to profitable sales.
Service customer’s needs for product that is out of scope of replenishments functionality.
Provide Proactive Communication to Internal /External customers regarding Order Status as applicable.
Support, Track, expedite, and maintain open purchase orders.
Execute daily purchase of drop ship and FC (fulfilment center) special ordering for Staples Customers.
Work with multiple staples teams (merchandising, finance, vendor compliance etc) to proactively address SKU issues and vendor compliance.
Achieve departmental buyer goals and objectives.

Benefits

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

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