Non-Producing Manager Mortgage
About The Position
The Non-Producing Manager plays a critical leadership role within ML MORTGAGE CORP., overseeing mortgage operations without direct involvement in loan origination or sales. This position is responsible for managing and supporting mortgage teams to ensure compliance with regulatory standards, operational efficiency, and exceptional client service. The role focuses on optimizing internal processes, coordinating between departments, and driving continuous improvement initiatives to enhance overall mortgage service delivery. The manager acts as a key liaison between senior management and operational staff, facilitating communication and strategic alignment. Ultimately, this role ensures that mortgage operations run smoothly, risks are mitigated, and business objectives are met in a compliant and customer-focused manner.
Requirements
- Minimum 3 years of experience in mortgage lending with at at least 2 years in a leadership or management role
- Proven experience in a supervisory or managerial role within mortgage or lending operations.
- Strong knowledge of mortgage industry regulations, compliance standards, and best practices.
- Excellent communication and leadership skills.
Responsibilities
- Lead, mentor, and recruit mortgage operations teams to ensure adherence to company policies and regulatory requirements.
- Develop and implement operational strategies to improve efficiency and service quality within the mortgage department.
- Coordinate cross-functional collaboration between underwriting, processing, compliance, and customer service teams.
- Monitor key performance indicators and prepare reports for senior management to inform decision-making.
- Manage risk by ensuring all mortgage activities comply with federal, state, and local regulations.
- Provide training, mentorship, and performance feedback to team members to foster professional growth.
- Resolve escalated operational issues and customer concerns promptly and effectively.
- Support the integration of new technologies and systems to streamline mortgage processes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
