Non-Medical Major Case Manager, SIU
About The Position
GEICO Special Investigations Unit is looking for a highly motivated and enthusiastic individual to lead our Non-Medical Major Case Team. This position offers a hybrid schedule of fours days per week in the office (Dallas, TX; Tampa, FL; Fredericksburg, VA). The SIU Non-Medical Major Case Manager oversees the investigation and resolution of complex, high-impact fraud cases within the Special Investigations Unit. This role requires strategic leadership, operational oversight, and collaboration across multiple divisions to ensure compliance, efficiency, and successful outcomes in major case investigations.
Requirements
- Minimum 5 years of SIU experience, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of insurance fraud schemes, investigative techniques, and legal processes.
- Excellent leadership, communication, and decision-making skills.
- Ability to manage sensitive information with discretion and integrity.
Nice To Haves
- Certifications such as CIFI, CPCU, or FCLS preferred.
Responsibilities
- Manage and mentor a team of Major Case Investigators, ensuring adherence to SIU protocols and performance standards.
- Allocate resources effectively to handle multi-claim, multi-jurisdictional fraud cases.
- Direct investigations involving organized fraud rings, staged accidents, identity theft, and other high-severity schemes.
- Ensure timely and accurate documentation in compliance with state regulations and company guidelines.
- Coordinate with internal stakeholders (Claims, Legal, Compliance) and external agencies (NICB, law enforcement).
- Foster cross-functional relationships to support litigation and prosecution efforts.
- Conduct performance reviews and audits based on SIU Major Case guidelines and procedures.
- Implement corrective actions and continuous improvement initiatives.
- Stay informed on emerging fraud trends and regulatory changes.
- Contribute to SIU operational planning and fraud prevention strategies.
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Insurance Carriers and Related Activities
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
