Non-Medical Case Manager

Professional Solutions Delivered

80d

About The Position

Professional Solutions Delivered, LLC (ProSoDel) is a total solutions provider for government and commercial customers in the areas of Program Management, Logistics, Organizational Change Management, Communications, Training, and Information Technology (IT) Support Services. We are currently seeking a Non-Medical Case Manager to join our team of professionals in support of the U.S. Marine Corps Wounded Warrior Regiment.

Requirements

• Bachelor's Degree combined with 3 years of experience working with the federal government or non-medical case management field; OR High School Diploma combined with at least 5 years experience associated with non-medical case management or related field identifying needs and pairing with resources and providing guidance to service members.
• Counseling experience or similar work in civilian community service settings.
• Strong interpersonal communication skillset including negotiating skills.
• Excellent oral and written communication skills.
• Knowledge of Marine Corps culture; understand the significance of the cultural bond and Marine ethos needed when dealing with Marines.

Nice To Haves

• Active DoD Security Clearance is highly desired.

Responsibilities

• Demonstrate compassion, patience, and understanding in dealing with individuals with varying support needs.
• Work cases until all issues have been resolved before transferring them back to the WWCC or Contact Centers for continued outreach and support.
• May provide a 120-day post End of Active Services for a Recovering Service Member whose case was supported by a Recovery Care Coordinator while on active duty.
• Performs related work as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree