Non Licensed Agent

TEKsystems•Denver, CO

3d•$21 - $21•Onsite

About The Position

We are hiring Non‑Licensed Agents to join a growing Investor Support team within a leading global financial services organization. This is a customer‑focused position where you will assist investors with account questions, online access issues, and transaction requests. If you enjoy helping customers, have strong attention to detail, and want a career path in the financial industry, this is an excellent opportunity. All licensing and training are fully paid, and the team offers a supportive, collaborative work environment.

Requirements

1+ year of customer service experience (call center, retail, hospitality, banking, etc.)
Strong communication skills and a professional phone presence
Ability to problem‑solve using available tools and resources
Detail‑oriented with strong accuracy in a fast‑paced environment
Career‑minded with interest in long‑term growth
Reliable, punctual, and comfortable with structured schedules
Ability to work on‑site Monday–Friday during early‑morning start times (Shifts: 6:45 AM, 7:00 AM, or 7:15 AM)

Nice To Haves

Bachelor’s degree or equivalent work experience
Experience in inbound call centers
Exposure to financial services, investments, or mutual funds

Responsibilities

Answer inbound calls from investors regarding account questions, online access, and general inquiries
Process account transactions such as purchases, redemptions, and exchanges
Guide customers through online navigation and troubleshoot login or web‑related issues
Use internal systems and resources to research and resolve customer needs
Maintain accurate documentation and follow compliance procedures
Deliver a high‑quality customer experience with empathy, patience, and professionalism