Non-Certified Pharmacy Technician

About the position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Pharmacy Technician – Non Certified position involves providing prompt, efficient, and friendly customer service while assisting pharmacists in the preparation and distribution of prescription medications.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers’ names and address them by name.
• Assists customers by escorting them to products, securing out-of-reach products, loading/unloading heavy items, and passing along customer suggestions.
• Answers the telephone promptly and provides friendly service.
• Works with co-workers as a team to ensure customer satisfaction.
• Handles inquiries that do not require a pharmacist’s expertise.
• Accepts new written prescription orders and telephoned refill requests.
• Gathers patient information required to prepare prescriptions.
• Enters prescription and patient information into the computer.
• Assists in maintaining correct patient information.
• Assists pharmacists in preparing prescription drug products for dispensing.
• Prepares and affixes labels to prescription containers.
• Prepares prescriptions to be mailed.
• Prepares and submits insurance claims.
• Files prescriptions after they have been dispensed.
• Reports any medication errors to appropriate personnel.
• Orders, checks-in, and stocks pharmacy supplies.
• Logs invoices as necessary.
• Performs cash transactions.
• Maintains cleanliness of pharmacy and dispensing area.
• Assists with third party insurance billing and troubleshooting.
• Maintains strict adherence to department and company guidelines.
• Reports to work when scheduled and on time.
• Administers vaccines as allowed by law.

Requirements

• High school diploma or equivalent.
• Working towards a licensed technician certification through a certified national program.
• Previous experience as a pharmacy clerk is preferred.
• If applicable, vaccination certification as required by law.