About The Position

The Non-Certified Medical Assistant position at Orlando Health involves providing patient care under the supervision of a physician or Advanced Practice Provider in an ambulatory care setting. The role is essential in supporting healthcare operations, ensuring effective communication with patients, and assisting in various medical procedures. The position is full-time, with a focus on delivering high-quality care and maintaining compliance with healthcare standards.

Requirements

  • High school graduate or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school or verifiable applicable work experience in a patient care setting required.
  • Maintains current American Heart Association BLS Healthcare Provider Certification.
  • If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire: CCMA, CMA, CMAC, NCMA, NRCMA, RMA.

Nice To Haves

  • Experience in patient observation.
  • Certification as a Certified Medical Assistant (CMA).

Responsibilities

  • Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
  • Supports and demonstrates effective and professional communication with patients and family members.
  • Works collaboratively with the administrative and operations staff.
  • Gathers patient data through interview and observation.
  • Assists patients and families with preparation for examination.
  • Assists the physician or APP during examination and procedures.
  • Demonstrates competency in specific tasks and skills as defined by the practice.
  • Documents treatments, procedures, and patient education according to Orlando Health and department specific policies.
  • Acts as a liaison on behalf of the patient to schedule and provide information for specialty testing and consultations.
  • Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
  • Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
  • Adheres to compliance with Orlando Health and department specific policies, procedures, and standards.
  • Demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies.
  • Participates in Quality Assurance and Quality Indicator activities as assigned.

Benefits

  • Paid parental leave
  • Health savings account
  • Dental insurance
  • Flexible spending account
  • Paid time off
  • 403(b) Retirement Savings Plan
  • Life insurance
  • Pet insurance
  • 100% PAID Tuition and tuition reimbursement
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