Non CDL Shuttle Driver

VPNE•Cambridge, MA

16h

About The Position

As a member of VPNE’s growing transportation division, the role of the Non-CDL Shuttle Driver is to safely transport employees and customers from parking facilities to their designated areas. The CDL Shuttle Driver will always provide exceptional service and safety and ensure the vehicle is cleaned and maintained and meets company standards and brand representation. Schedule: Monday-Friday 6am-10am

Requirements

Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Education Requirements: High School Diploma/GED
Licenses required: Driver's License
Certificates required: Updated DOT Medical Clearance Card; DPU Certification
Be able to sit for long periods
Be able to walk short distances
Possess the manual dexterity to operate a Shuttle bus safely
Strong sense of customer service
Ability to lift a minimum of 50 pounds
Be at least 18 years of age
Be able and willing to smile during every customer interaction with passengers
Maintain uniform standards while around the account
Be able to pass a criminal background check and drug test
Driving record must meet company standards
Ability to successfully pass company-issued driving test
Ability to create relationships with customers.
Time management & problem-solving skills

Responsibilities

Maintain safety standards at all times while transporting employees to their designated areas.
Ensure the vehicle meets all safety requirements and update the maintenance schedule.
Follow all traffic signs/laws and maintain posted speed limits.
Ensure all passengers are authorized to board the Shuttle.
Maintain a set schedule to ensure delays are at a minimum.
Ensure each passenger has a positive experience and that any issues are resolved or escalated to a member of authority promptly.
Extend the Exceptional Care philosophy at all times.
Inform and relay all necessary information, concisely and professionally, to Managers and passengers, whether in person or via Shuttle radio.

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