NOEOC Center Manager, Part-Time

EQA Schools•New Orleans, LA

5d•$20 - $30•Onsite

About The Position

EQA and YEP have partnered together to develop a Wraparound Center in New Orleans East, also known as New Orleans East Opportunity Center (NOEOC). The project’s vision is to develop a high quality campus on which students can attend school where they and their families may also access supportive programming such as enrichment, job training, childcare, healthcare, residential services and more. We are seeking a part time NOEOC Manager to help implement the vision of our campus, working closely with a full time Co-Manager who has run the Front Office for three years. This position is a unique opportunity to continue to help build a fully functional wraparound center in New Orleans East. You will be the first person each student, parent, and visitor sees each day and as such you have a tremendous impact on their experience at NOEOC.

Requirements

AA, BA preferred
Demonstrated record of working effectively with at risk young people
Restorative orientation and skillful working with individuals exhibiting difficult behaviors
Exceptional welcoming and customer service orientation
Demonstrated record of excellent organizational and verbal and written communication
Proficient in Google Workspace and database management
Skilled at multitasking, effective work planning, and execution
Very detail oriented, trustworthy and able to keep confidentiality
Flexible, open to change, quick-learning, self-directed, and able to manage in a highly dynamic and fast paced environment
Learning mindset dedicated to effectively and innovatively problem solving and constantly improving
Commitment to YEP and EQA School's mission, vision and values

Responsibilities

Monitoring school entrance, staff entrance, & student traffic
Securely checking students and visitors in & out of the building
Having a full understanding of the programming offered and services provided at the NOEOC and accurately communicating them to students, families, and anyone coming to the Center
Establishing and maintaining strong communication with students, staff, parents, community members, and family members
Assisting families in accessing the programs and services at the NOEOC by connecting them to the appropriate program or person
Assisting students, participants, and family members in accessing the Community Resource Pantry and documenting in the Pantry Tracker
Managing Pantry and Library inventory and organization
Partnerships with Pantry donor organizations and individual donors
Answering and directing phone calls and correspondences
Receiving and distributing center mail and packages
Managing campus shared space reservations and community space requests
Managing Securetek staff and campus radios
Training and supervising intern(s) who support Front Office
Meeting with YEP and other partners to ensure smooth Front Office operations and communication
Maintaining organization and cleanliness of the Front Office and Lobby areas
Providing administrative assistance to the Chief of Programs, particularly with the Drivers Education program, alumni communication project, and EQA HiSET @ YEP
Communicating NOEOC/wraparound information to all constituents across EQA
Providing backup emergency coverage in The NEST Childcare Center (training required and provided)
Supporting NOEOC events
Supporting other projects and tasks as assigned