Northern Colorado (NoCO) Program Manager

PARKER PERSONAL CARE HOMES INC

About The Position

The NoCo Program Manager enhances the quality of life for individuals with intellectual or developmental disabilities receiving PPCH services across Northern Colorado. This position supports and oversees the delivery of person-centered services within residential, day, employment, and supported living programs. The NoCo Program Manager provides supervision, training, and mentoring to program staff and service providers to ensure compliance with all regulatory standards and PPCH policies. This role partners closely with and supports the Director of Northern Colorado Services to ensure consistency, quality, and the successful expansion of PPCH programs throughout the region.

Requirements

High school diploma or equivalent required.
Minimum of one year working with individuals receiving Long Term Care or DD waiver services required.
Minimum of one year working within the Colorado Long Term Care or Developmental Disabilities System required.
Minimum of one year using Microsoft Office or related software required.
Strong written and verbal communication skills.
Ability to lead and motivate a diverse team.
Effective problem-solving and decision-making abilities.
Understanding of person-centered planning and service delivery.
Ability to respectfully address health and safety issues while upholding individual choice.
Organized, self-directed, and adaptable to changing priorities.
Valid Colorado driver’s license and ability to meet PPCH driving requirements.
May require use of a personal vehicle meeting PPCH insurance standards; use of PPCH vehicles is encouraged when available.

Nice To Haves

Bachelor’s degree from an accredited college or university preferred.
Supervisory experience strongly preferred.
Program management and budget oversight experience strongly preferred.

Responsibilities

Support the Director of Northern Colorado Services in ensuring that services are provided respectfully and person-centered, honoring each individual’s self-expression, self-worth, and decision-making.
Supervise, train, and mentor Direct Support Professionals and Host Home Providers to ensure high-quality care and compliance with program expectations.
Ensure staff complete all required training and refreshers within prescribed timelines.
Coordinate and maintain staff coverage to ensure all essential needs in Service Plans are met.
Implement and monitor Service Plans and Individual Service and Support Plans (ISSPs) in alignment with person-centered practices and team recommendations.
Support staff and individuals in achieving goals related to housing, employment, and community participation.
Provide oversight and assistance with medical coordination, including scheduling appointments, communicating with providers, and supporting medication management as needed.
Oversee quality assurance and compliance for Host Homes and other residential settings, including documentation, assessments, visits, and regulatory standards.
Conduct regular visits to program locations and individual homes to ensure safety, satisfaction, and quality of services.
Maintain accurate and up-to-date records in designated systems, including but not limited to: Monthly/Quarterly Home Visits, Personal Needs Funds, documentation, and regulatory tracking.
Assess community environments, program settings, and PPCH vehicles regularly to maintain health and safety standards.
Assist with administrative functions such as scheduling, billing, documentation audits, and supply tracking.
Partner with the Director to support the expansion of services in the Northern Colorado region, including responding to requests for services and representing PPCH in community meetings.
Foster effective communication and collaboration between individuals receiving services, families, guardians, providers, and interdisciplinary teams.
Promote a culture of respect, professionalism, and continuous improvement.
Attend team meetings, interdisciplinary meetings, and trainings as required.
Serve in the capacity of direct support or other staff positions as needed.
Support the Director in developing and maintaining community relationships.
Other duties as assigned.