ZP Group-posted about 2 months ago
Full-time • Entry Level
Onsite • Springfield, VA
251-500 employees
Professional, Scientific, and Technical Services

Join our dynamic Security and Electronic Systems team in Springfield, VA, as a Top Secret NOC Tier 1 Support Specialist, where you'll help safeguard critical infrastructure by monitoring and supporting advanced electronic security technologies for federal, local, and commercial clients in high-growth markets. Must have TS clearance with SCI eligibility.

  • Monitor real-time applications and network systems to detect performance issues and potential failures.
  • Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher support as needed.
  • Perform initial troubleshooting steps and document findings using the ticketing system.
  • Maintain consistent operational coverage and generate reports as required.
  • Collaborate with team members to ensure seamless monitoring and issue resolution across electronic security systems.
  • Support systems including intrusion detection, access control, biometric authentication, video surveillance, audiovisual, IT infrastructure, perimeter defense, and command and control platforms.
  • U.S. Citizenship required; applicants will undergo a government security investigation.
  • Active Top Secret clearance with SCI eligibility.
  • Bachelor's degree and 1+ years of relevant experience.
  • Strong communication skills and experience using ticketing systems.
  • Ability to work in a fast-paced, high-security environment with attention to detail and accuracy.
  • Basic understanding of electronic security systems and IT infrastructure preferred.
  • Competitive salary (range based on experience)
  • Full Benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Paid Time Off and Sick Leave (if required by law)
  • Tuition Reimbursement
  • 401(k) Retirement Plan
  • Military Reserve Pay Offset
  • Paid Maternity Leave
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