NOC Technician

Robert Half • Franklin Township, NJ

406d

About The Position

The NOC Technician role at Robert Half involves managing network operations, troubleshooting, and overseeing network equipment to ensure seamless communication and functionality. This position is integral to maintaining the integrity of network systems and requires collaboration within a dynamic team environment.

Requirements

• Possession of a relevant degree in Computer Science, Information Technology, or a related field.
• Proven experience as a NOC Technician or in a similar role.
• Proficient knowledge of network operations and network monitoring tools.
• Ability to troubleshoot and resolve network issues effectively.
• Familiarity with NOC procedures and protocols.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficient understanding of network topology and of network troubleshooting tools.
• Willingness to work in shifts as NOC operates 24/7.
• Relevant certifications in networking would be an added advantage.
• Self-motivated with the ability to work independently and in a team.
• Strong understanding of operating systems, business applications, and network systems.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.

Nice To Haves

• Relevant certifications in networking would be an added advantage.

Responsibilities

• Manage network connectivity from the demarcation point to the client's equipment, ensuring seamless communication.
• Carry out installation and troubleshooting of network cables using industry standards for copper and MM/SM fiber.
• Utilize cable analyzers like Fluke for diagnosing and resolving network problems.
• Undertake triage and decommissioning of servers and other network equipment.
• Handle configuration of ILO settings on new production servers, switch ports, and VLANs.
• Oversee storage management of decommissioned blade servers, ensuring proper labeling and recording of information.
• Dispose of outdated equipment in compliance with company policies and regulations.
• Respond to and resolve installation requests via the ticketing system.
• Supervise a team performing device installations and cable runs.
• Implement new patch panel infrastructure needs and placement.
• Populate virtual database with devices and connections data.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan enrollment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed