NOC Technician-Night Shift

Peraton • Kearneysville, WV

286d • $39,000 - $62,000

About The Position

Peraton is seeking an onsite NOC Technician to join our team of qualified, diverse individuals. This position is located in Kearneysville, WV. The qualified applicant will become part of Peraton's United States Coast Guard Infrastructure Managed Service (IMS) program.

Requirements

• High School diploma/equivalent and five (5) years experience or relevant experience.
• Demonstrated experience interfacing with customer senior leadership.
• Security+ Certification.
• Experience with ITSM Tools and IT Monitoring Tools.
• Active Secret Clearance.
• ITIL 4 Foundation Certification (not required to start but expected to attain in first six months).

Responsibilities

• Monitors critical network elements and applications using various network monitoring systems in a 7x24x365 Network Operations Center (NOC).
• Troubleshoots, repairs, and maintains telecommunications networks in the NOC environment.
• Tests new and already installed hardware and software programs.
• Uses computerized network management systems to check for system alarms when parts of the network are not working properly and may jeopardize the level of communication services available to customers.
• Follows procedures to validate, troubleshoot, and escalate issues.
• May be required to work second and third shift, or work overtime in the event of network outages.

What This Job Offers

• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: High school or GED