NOC Systems Administrator

Vision Technologies, Inc•Winchester, NV

About The Position

This is a mid-level technical position responsible for maintaining the health, performance, and reliability of IT systems across the Clark County School District. The NOC Systems Administrator plays a critical role in monitoring infrastructure, responding to alerts, resolving tickets, and supporting day-to-day operations for teachers, staff, administrators, and students. This role requires strong communication, documentation, and coordination skills to work effectively within a collaborative environment. In addition to system and network oversight, the NOC Systems Administrator is expected to stay aligned with district policies and provide frontline support via email, MS Teams, and ticketing platforms.

Requirements

2–5 years of experience in a NOC or systems/network administration environment
Proficiency in managing and troubleshooting Windows and/or Linux servers in a VMware or Hyper-V environment
4 years of experience with Ubuntu; Unix and Unix variants: CentOS / RedHat, Debian, or SUSE
Familiarity with Linux systems management, configuration, product installation, command line environment, and shell scripting
Programming experience with Perl, PHP and Python
Experience with SQL products, tools, and query syntax for adhoc reporting
Familiarity with design principles for local area networks, switching and routing protocols, Wi-Fi technology, network testing tools, IP addressing and subnet schemes, and Voice over IP routing
Experience configuring and maintaining IT infrastructure monitoring systems (Icinga, Grafana, Nagios, OpenNMS, Cacti, Apache, Oxidized/Rancid)
Experience with TCP/IP fundamentals and OSPF/BGP routing protocol concepts
Experience responding to system alerts, outages, and performance degradation in real time
Excellent documentation, communication, and escalation skills
Associate’s or Bachelor's degree in Information Technology, Computer Science, or a related field
Must be able to obtain and maintain a background check as required by the school district and applicable state regulations.
Must be a U.S. Citizen or Green Card holder

Nice To Haves

CompTIA Network+, Security+, or equivalent certifications preferred
Cisco Certified Network Professional (CCNP), CCNA Route and Switch, CCNA Wireless
Linux+, RHCSA/RHCE, or LPI certifications are preferable
Microsoft (MCSA) Certification is a plus

Responsibilities

Manage the Linux operating systems and installed applications in support of the Network Operating Center
Monitor and control infrastructure, including local and wide area networks
Monitor the health and performance of networks, and systems using network operations tools
Respond to alerts and incidents, performing initial triage, resolution, or escalation as needed
Act as first responder to issues with Linux servers hosted on VMware hypervisors
Troubleshoot SQL databases and write SQL queries, statements and scripts
Troubleshoot and improve existing scripts written in BASH, Perl, and Python
Conduct daily system health checks and routine log reviews to ensure uptime and availability
Identify abnormal device behavior and ensure proper ticket generation
Provide technical support and system access assistance through email, Microsoft Teams, Slack, and ticketing platforms
Support patching, backup verification, and routine maintenance tasks as scheduled
Participate in the implementation of system installations and ensure network connectivity
Ensure adherence to IT policies and security standards
Assist or Perform security analysis tasks
Perform configuration compliance activities
Perform configuration comparison activities
Implementing new data collection routines as needed (mcache tables, routing tables, etc.)
Assist customer in performing or validating project completion status
Supply on-demand results for queries involving code-version, boot-image, mfg/model roster sizes, etc.