NOC Help Desk Agent, US Remote
Connection•Springfield, IL
412d•$49,920 - $58,240•Remote
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About The Position
The NOC Help Desk Agent position is a full-time role within the Connection Networking Services team, focusing on providing technical support and assistance to customers. This role involves managing escalated issues, training new hires, and maintaining documentation while working primarily in a Windows environment. The position requires a blend of technical knowledge and interpersonal skills to effectively resolve complex issues and ensure customer satisfaction.
